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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,905 reviews
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger screen (vs iPhone 8) and better quality pics from camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone 11 64GB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous Apple iPhones were getting outdated and needed updating. The new phone works fine and the larger size makes it easier to operate. I bought it locked with Verizon and the sales person did an outstanding job in transferring all the date. We turned in the old phones and received a trade in value. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite iPhone so far

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned the 5c, 6s and now 11. Personally I prefer smaller phones, I don’t like my pockets full. As the generations progressed they’ve gotten bigger but the size of the 11 is perfect for me. Runs good, no complaints there. I haven’t stressed the phone too much but has taken everything I’ve thrown at it so far and with a hood battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited for my new iPhone. Great pictures, long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great phone. it takes great photos. easey to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and lots of features amazing camera and nice size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and awesome camera. Easy to use daughter loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Nice size phone, screen. Great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice phone very different from l phone 6 "

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts a very long time compared to I phone 6 very different to navigate Very little help on how to navigate using this phone if Best Buy sells a product they SHOULD have a dedicated employee to show how to use Number 6 questions in this report is (ease of use) if Best Buy does not explain how to use how can Best Buy Ask this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. Battery life is good and camera is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPhone for the price. Easy to use and takes great pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone with a good battery life and awesome camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and great size. I love the color, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome I phone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loves this new phone it is a HUGE upgrade from our old phones I phone 5 .He ,mostly uses his phone to listen to podcasts when he's at work and he's so thankful this phone works in the warehouse where he works at and the reception is absolutely amazing!!!!And loves the camera because it takes beautiful pictures too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very clear and bright pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years, I’d been reluctant to purchase an iPhone, due to APPLE’s rapid expansion for new product development. I didn’t want my phone to be outdated, prior to leaving the store. However, I am quite happy I took the plunge. I am excited about all its applications and it’s relatively easy operation. LOVE, LOVE, LOVE IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has an great battery life. Easy to use. Great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great, screen, camera and usability is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Has a good camera and a great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone is so easy to use and the camera is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item. Battery life is excellent and camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Battery life is excellent and camera is very good

    I would recommend this to a friend
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