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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,905 reviews
  • Rated 4 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features this phone has, facial recognition, camera, and easy switch from one app to another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall amazing iphone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 11 has so much to offer. The technician at Best Buy set it up for me and made sure I knew the basic operation of the phone. Utube offers videos to learn all functions. I love everything about it. The excellent camera is definitely a big plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's Christmas gift She loves it . The camera is amazing. Best buys Megan who works in phones in Princeton NJ was amazing setting it up for her nicely while the apple store was rude. All in all I couldn't be happier with the product and the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Iphone 11

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an apple, what more do I need to say. It works as you would expect from an apple product. You most definitely pay more for it but I upgraded from a 6 so it also last a long time. Love the new features but wish they were cheaper so I could upgrade more often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New features worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from an i7, I was pleasantly surprised. The bigger screen makes following GPS much safer when driving in unfamiliar high traffic areas. And the facial recognition feature means I don’t have to go looking for my little password book all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding smartphone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the iphone 11. Does everything I need across a wide spectrum of applications. Good battery life - I have not gotten the battery below 70% even after having it on and using it all day. Voice quality of phone calls is excellent. Great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone Who Dis?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded to the new iPhone after using the 6+ for the last 4 1/2 years. It’s great but kind of hard getting used to not having a home button. I did also switch my carrier which is saving me an extra $50 a month which probably puts me over the top on this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great camera. I liked the weight and size of the 7 better, but like it for the most part.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen Easy to read Too sensitive to touch Easy to navigate Otherwise it’s just a phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product at 128 is perfect. Using the device for BYOD satisfies all work and personal needs and no longer need to delete apps, pictures, or music to upgrade. Picture quality well beyond prior versions. Only slight negative is still a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some getting used to the changes that were made to the iphones - I hardly miss the button now. The first day I was lost without the button but within a day I got the hang of it. Battery life is great - hope it doesn’t go down when a new model comes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from android to apple so still getting used to the changes. This phone was a good price for the options. I think the screen is plenty bright and now have a ton of storage for music, pictures, etc. The purple color is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from my IPhone 6S. While reading the reviews before deciding which phone to get the biggest issue I saw was that Apple removed the HOME button. I was very pleased to see that it operates pretty much the same and I don’t miss the home button at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone 11 replaces my i7. While I liked the fingerprint feature on the 7, I am now more comfortable with the 11's facial recognition. It has a better camera and other features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this phone, coming from the iPhone 8 to this one just made my life much better! Much better camera and the fact that I’m always learning something new when using my iPhone. great phone I save over three hundred dollars with my trade in!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera with many new functions. My only negative would be the size and weight of the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it has great camera and beautiful lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new IP11 this is my 1st time owning an IP and im in love with it. everything is a the tips of your finger love the bright colors and the camera is awsome i love taking pictures at night and love using all the fitures that the camera has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s in the Family

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my iPhone. I have my whole family on XRs or 11s. My elderly parents who are not tech savvy enjoy the ease of use and multitudes of things they can do with their IPhones. Cant say enough good stuff about them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed of my new 11. I went from a 7 to an 11 and it’s quite a bit heavier than my last phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone. It is fast and it’s less expensive. It does everything. Camera is nice and convenient

    I would recommend this to a friend
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