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Customer Ratings & Reviews

Your price for this item is $649.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,905 reviews
  • Rated 5 out of 5 stars

    Great new iPhone 11 64GB red color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous phone could not longer be updated and stopped working at the worst moments. My wife liked the red color and the size of the new phone. She is happy with the new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what it's supposed to do

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife whose iPhone 8 was starting to act up. She really likes it although she doesn't know how to use all the features.Maybe some day she'll learn how to use more of it's features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while and several trips back to Best Buy to fully understand how to get the most out of the new phone. It is very different from my previous phone. It is also heavier than my previous iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from IPhone 7. Same outstanding quality and performance that I have learned to expect and enjoy from Apple over the years. Also purchased one for my wife at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone has it all.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have absolutely "no" regrets about getting this iPhone11. It performs very well, and looks really beautiful at any angle. Great job, Apple!!!! I opted for the black, as black goes with everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Looking Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is awesome. Very clear. It's also bigger than my Iphone 6S.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all good!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera quality. Easy to organize and use features overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with my new iPhone 11. After learning a few new tricks to use now that there's no "home" button at the bottom of my phone, I don't miss the button at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Larger than the 11 pro. The purple is very pretty. Best Buy transferred everything from my old phone to the new one without any issues. Great experience all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It’s the new iPhone! Apple always hits a home run. The iPhone 11 is the perfect size and operates very smoothly just like all iPhones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everyday user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Apple IPhone product. Upgraded from a 6 to the 11. Definitely some adjustments to make and had to download many apps from iCloud. Disappointed in the camera-very grainy compared to my 6. I do photography for fun so this was important. I had to upgrade 3 phones and didn’t want the added cost of the 12 or pro max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merry Christmas to someone very special!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for an upgrade and the iPhone 11 exceeds all expectations. It still has many of the conveniences and nuances that are typical of an iPhone just '11' times better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good functions, wish it were smaller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded up from the first generation SE. Like the device functions and better camera, but still not use tp carrying around such a large phone. Maybe should have waited for next gen SE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic camera for portraits.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Apple folks, going back to the LC II. This phone incorporates the high quality, style and features we expect from Apple. Love the high speed processor and latest OS. This phone rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Photos are fantastic and quality is very good. Convenient of uploading and down loading information is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone it’s nice and easy to work I also love all the things that it can do also didn’t know that you all charge for you all own activation fee n Verizon does too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing iPhone 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife to replace her iPhone 8. She likes the larger screen over the 8. Took a few days to get used to not having the button at the bottom but everything is fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has met expectations. Battery life has been great. Only complaint is I switched from android to Apple and it is a learning curve but device has operated flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new iPhone for less

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th iphone for my daughter. Features are better now and they actually reduced the price. We only get our phones at Best Buy . Quality is better now and camera is finally up to par.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bday present for my 13 year old daughter. It appears to operating effectively because I have not seen her face since we purchased it. She has had no problems figuring out how to use the device and continues to tiktok at feverish pace! Great electronic but I fear it has started to consume her soul. Buyer beware!

    No, I would not recommend this to a friend