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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,905 reviews
  • Rated 5 out of 5 stars

    Great new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my purchases. Karem was very helpful, as I haven’t gotten a new phone in about three years. I didn’t know what I was missing. This phone is so nice! I needed help choosing a case and screen protector, as well. All of the suggestions/choices he made were great. Then after putting the screen protector on, it developed a bubble. The Geek Squad manager, Adam, at the Rancho Cucamonga store went above and beyond to get it replaced for me. His extension of customer service offered to me was extremely kind!! I am so thankful for all he did to help me! He truly knows the meaning of “customer service”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade my iPhone 7, and this was the best fit. Got it on a good deal with the Verizon network. Help for staff on site. Great phone specs and camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE my phone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after using the 8. I love this phone! It is a smaller design so it fits perfectly in my pockets even after my cover. Photos are sharper and more editing features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am enjoying my new phone. It is easy to use and not many changes from my last one as far as how to use. I like the login of your face so no one else can open it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We did a good choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. This is good enough for us, I bought 2 for me and hubby) We don’t need the pro and max because this phone has everything already. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has Great features and is easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPhone 11 in white and I love it . It has great features like the face lock so you don’t have to worry about anything! Also it’s cameras are super good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding phone without 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for an incredible price. iPhone 11 is great, but is lacking 5G. Purchased the phone for my Mom who doesn't really require 5G so its perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad loves it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for my dad. I upgraded him from the 5se and he is now in love with his phone. He loves the Face ID so he doesn’t need to remember all the passwords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really likes this phone. She found it very easy to transition to the new operating system. The battery life is also excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything transferred to my new phone easily. Things are a bit different, however, a quantum leap ahead of my old phone...still learning all the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device. Does everything promised and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone provides necessary improvements over the functions of the 6SPlus. The stronger camera and increased memory capacity alone make it a worth while purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice upgrade from what I had

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got an upgrade at the time. hold many more photos. But color doesnt show once I put a case on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 6 and this has been a huge upgrade so far. Definitely very pleased. Did not feel the need to buy the pro and am very satisfied with this phone for $300 cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best iPhone I have ever owned the cameras are incredible the screen resolution is fantastic the optical scanner makes the phone a breeze to use bought two of these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 7plus and this is a better phone. So glad that home key button is gone. I’m still learning all the features of this phone, but so far I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAt PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new I-Phone 11. Wish I had bought it earlier due to the expanded memory, ease of holding it in my hand, expanded settings, and much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the i phone 11 is great. Made a big leap, went from a little old i phone to the 11 what a difference. So much more than my little one. It's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different getting to the home screen but am used to it now. Love the size had a 6s plus before so this is a nice alternative a little pricier too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my daughter as and upgrade for her older I phone, She seems to like the new features and the increased storage for all of her pictures and music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 11 green

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love iPhone and of course this phone doesn’t disappoint with the bigger screen and the new camera features it’s great. Plus the color choices have gotten better.

    I would recommend this to a friend