Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,905 reviews
  • Rated 5 out of 5 stars

    Love the new features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from our iPhone 6's to the 11's and love them. Several features to learn but the phones have been amazing. Especially the pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is packed with many options and a great camera. For the price you are definitely going to be satisfied with everything you can do with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only place to buy a phone is at Best Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone much faster than my iPhone 7. Best Buy was excellent to work with. I am telling everyone that if they are going to buy a phone go to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid point phone and takes great pics. Recommend it for regular users. If you want to use for pics that are serious then Get the pro model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone.Traded in my wife’s iPhone 7 Plus and could not be happier. No learning curve, great camera and love the facial recognition. Highly recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from previous Apple iphone. Don't miss the button on front at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More technology than I'll likely ever need!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easing into this newest model (for now). Having a hard time getting used to no home button. Not uncommon to realize I have several applications running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy tech was very courteous and polite. He performed the transfer of all my apps and data from my old iPhone 6. Great low light camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPhone 11 and was amazed at the use of use...from the automatic setup to the ease of moving from a 6 to the 11. Try it, you won't regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone has a lot of great features and easy to lear

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple iPhone 11 was a good purchase especially upgrading from a lower level iPhone. Cameras provide sharp, crisp pictures and operating system is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy overall with the iPhone 11

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I'm happy with the iPhone 11. I have some reservations about the ios 13 OS though but these may not be important to others. The WiFi hotspot lacks a MAC address filter that I was accustomed to on Android. There is also no clipboard history like on Android OS. There are also some apps I use in Android that are not on ios, mainly having to do with things like environmental air quality and a Climate Site run by climate scientists that is not in ios appstore. On the plus side it's not Android, owned by Google, and that is a major plus for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first new phone since the iPhone 6. The camera is so much better. Overall it doesn't boast a ton of new features but it will do for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new iPhone 11. It was an upgrade from the iPhone 6s+ so very big difference. I’m very happy and I’m in love with the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the phone. Photos are great. The service I received at Best Buy was excellent. Very professional and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great black froday price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple doesnt do very big discounts on black friday and they didnt again but overall the price was good on what is a significant upgrade from past models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new iPhone 11 red. It is nice and light and has a great camera. We bought it on sale, and was definitely worth the wait!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone for daughter

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our daughters first new cell phone. She’s had only hand me downs but finally we decided to get her a new phone. The camera and features are nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade to our old phones!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had the 7 and i had a 6s so the upgrade to the 11's was quite an eye opening event! Still figuring out the new features but we love the phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife and she loves it; particularly the clarity of the display and the battery life. Also like the wide range of available apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 8 to the 11, great decision. Phone is excellent, camera quality is top tier, and the color red is a great conversation starter.

    I would recommend this to a friend