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Customer Ratings & Reviews

Your price for this item is $649.99
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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,905 reviews
  • Rated 5 out of 5 stars

    This is a good product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I bought one in purple and its a nice subtle change from the normal colors Apple offers. Battery seems good, no problems yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera is awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Excellent camera, pictures are great. Like the LIVE feature so I never miss the shot!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone 11 was a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we made this purchase. The iPhone 11 was purchased along with our new Apple Watch. It took some time to learn how to use the phone since it does not have the home button. Once we learned how to use the phone we knew we had made the right decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, fun color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always try to stay current with our iPhones so the new iPhone 11 was a no-brainer for us. Lots of new features that I'm still learning about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by how well the content transferred from my old Iphone to the new one, it even captured my folders on the screen and the open internet windows I had. I stayed onsite at Best Buy and they helped me get things going. They also price matched a phone case for me which saved me time and energy ordering it from elsewhere. the only struggle I had was transferring my applewatch content to the new phone, my husband had to back it up on a desktop and reset some things before the apple watch would recognize the new phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Early Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had time to explore all of the features. I wasnt sure about the swipe feature but I am getting used to it and like it. Would be better to review after a few weeks .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portrait mode is AMAZING and so easy to use. Having no home button takes some getting used to, but once you do it's easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from an IPhone 7 to an 11! Wow!! Nice and fast and easy. My sales associate, Ruth Ann was so helpful with the transition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this device is nice. The color to the size to the performance it also. The price is just right as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced older model

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to replace older model I-Phone. She likes the size and features of the phone. A nice upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children finally persuaded me to purchase an iPhone. I opted for 128 in purple. The phone works great and the camera is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not so unlike the older iPhone that it’s difficult to switch. The upgrades are a nice addition, especially the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Apple iPhone 11 is a great phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my apple iPhone 11 in the purple color. The Camera is the best camera so far for all the iPhones and I love The face recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little apprehensive because I was so used to my iPhone 7+ but the transition was super easy. The camera quality is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with Face ID

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was so much better than my previous IPhone X with increased features and simpler connections between multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with great storage. My son loves the color and additional upgrades compared to his previous iPhone 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sales person nice and knowledgeable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phones easy to use.sales person very knowledgeable about our phones and service. She put on screen protector and cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you would expect from an Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent everything. Sharp looking, super quick. I always buy my phones at Best Buy, they always the best deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Faster than my iPhone 6. No complaints. Love the phone and features that come with latest IOS and iPhone model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my IPhone! It’s not too big and not too small. I got the white one, it wasn’t too heavy as well. The screen is perfect.

    I would recommend this to a friend