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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,905 reviews
  • Rated 5 out of 5 stars

    The sound/camera/battery life is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like the speaker is in the back, the new surround sound system in this phone is amazing. This camera is no joke and worth buying if your don’t want to buy an actual camera, portrait mode is awesome. You can play music/be online/Play games and you will still have battery by the time you get home. Very impressed with the new iPhone 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, easy to use, long lasting battery life and a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new IPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone is great, this 11 takes great pics, has some new features that took a bit to get used to since I was graduating from the 6s plus. I like that it is a bit smaller, fits in small back pockets easier. I think this is the perfect upgrade for those that want a good phone that takes good pictures and video at a reasonable price. If you’re looking for a higher quality camera, I would recommend one of the other 11’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the process to get this phone went very smoothly. I ordered it online to pick up at BestBuy. Drove my car up front and gave them my name, and it was in my car in minutes. Transferring everything from my old iPhone to the iPhone 11 was super easy. The battery on this phone is amazing! I love the new camera. It takes a little time getting used to not having a button but it’s not hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster, great camera, bigger size. Great overall iPhone and decent value. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my teenage daughter. Loves ease of use, camera and battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone & Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! The size is perfect, it's easy to use and the pictures are fabulous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to navigate. Camera is awesome. Storage space is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is amazing. Very fast phone. Great speakers and camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone, it’s fast & works great! Great camera, perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the bigger screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 7. Love the bigger screen and Face ID. Very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Yet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from the iPhone 6s, and very pleased with the new 11. Decided to go with this version Rather the the newest for affordability, and I am pleased with the new device. Larger screen and battery life are big improvements from the 6s. The removal of the home button took some getting used to but I prefer it after I got over the learning curve. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed how long the phone is holding a charge. I don’t have to charge my phone every night anymore. This is great. Haven’t had a chance to use the camera yet but I’m sure they will be great. The phone is easy to use. I was afraid that since it didn’t have a home button that it would take a learning curve to learn to operate. That wasn’t the case. I like my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the larger screen. Better battery life and great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality phone and the red is stunning!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is wonderful. Great quality display and photos, among many other features. I purchased this in red, which is absolutely stunning. This was an upgrade from my iPhone 7 Plus. I was worried about the regular size of this phone being too small, but in reality the overall size is just slightly smaller than the iPhone 7 Plus, but the screen is bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save hundreds of dollars by buying an iPhone 11

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re upgrading from an older phone you can save hundreds of dollars as I did by purchasing an iPhone 11 in place of an iPhone 12. I traded in my iPhone 6 Plus in and while the iPhone 11 is smaller than my last phone, the screen is larger and clearer. I thought I would really miss Touch ID but Face ID works flawlessly for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Apple 11

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. If you liked the size of any of the plus phones then you will like the 11. It’s close to the same size. Pictures are great easy to use and light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and take great pictures. Has plenty of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from 6 - able to bypass the XS and XR

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was an upgrade for my mom - she had a 6 and I didn't want to get her a XS or an XR because of all the trouble I had with the XS - the X wasn't available to her so we went with the 11 - my mom won't use all the features but the screen and picture quality is great and she doesn't have trouble with battery life and call quality anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had iPhones for quite sometime. I am enjoying this phone.

    I would recommend this to a friend
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