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Customer Ratings & Reviews

Model:
MWLQ2LL/A
SKU:
6341303
Your price for this item is $18.06per month

Customer reviews

Rating 4.8 out of 5 stars with 1863 reviews

Rating Filter

97%
would recommend
to a friend
Page 1 Showing 1-20 of 1,863 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Value

    |
    Posted .
    Owned for 1 week when reviewed.

    Besides the beautiful color, there's a significant memory increase and better battery life. Camera is much clearer. Love the instore pickup from best buy. Body of phone seems much sturdy than my XR which kinda felt a little plastic now compared to the 11. Only took an hour to get my new phone. Spent only about 3 minutes in store. Will be ordering all my phones from here for now on.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Awesome Phone

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Two of my favorite upgrades; much better battery life (it’s phenomenal) and night mode. Low light photos look amazing.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Amazing phone

    |
    Posted .
    Owned for 1 week when reviewed.

    I’m a 1st time buyer of a iPhone I have always been a Samsung user All I can say apple makes a great phone experience I’m hooked and will never go back to Samsung

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best phone ever

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Love this phone! Best investment in the world! I absolutely love this! And I love the help I got! Thank you Doug for everything and how patient you were

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    iPhone 11

    |
    Posted .
    Owned for 1 week when reviewed.

    This phone is simply awesome. Best Buy takes care of everything necessary so you can start using immediately.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    An iPhone as Usual

    |
    Posted .
    Owned for 10 months when reviewed.

    Still running smoothly and reliably after couple OS updates. The camera is one of the best in term of video quality. The screen has vivid color but needs more resolution. Also wish it had type c charging port instead of lightning. Also don’t like the notch.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual camera rocks for R family

    |
    Posted .
    Owned for 2 weeks when reviewed.

    I love the camera especially! The lighting is spectacular!

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Really enjoy the phone

    |
    Posted .
    Owned for 1 month when reviewed.

    This phone really responds well to opening apps and the picture quality is very nice.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    My daughter loves it!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    We love the camera on the iPhone 11, it takes great pics.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best iPhone

    |
    Posted .

    I originally Purchased the 11 Pro Max. It’s a great phone, but I started noticing it was giving me nasty headache through the day. No matter the brightness. I ended up finding out that since they’re using OLED screen in the 11 pros, it exhibits a phenomenon called PWM. You can research it. Not everyone is effected, but I am. And I had to return it. With that out of the way, I can tell you how much I love my 11! It’s got a traditional LCD screen that looks great, and has all of the important stuff the pro’s have. AND it’s cheaper. WAY cheaper. Only issue I have is getting used to holding it. I’ve been using iPhone Plus models for years, so going to something more narrow will take some adjusting. Otherwise, epic device really.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Fabulous Phone

    |
    Posted .
    Owned for 1 month when reviewed.

    I was long overdue for a new iPhone. I went from a 6S to the 11 and wow! What a difference in speed, picture quality, sound, everything. The price was good, too. I was glad I had waited so long to get a phone. After taking some time to adjust settings to what I wanted, this phone functions perfectly for me. It will serve me well for several years as I am not a person who needs the newest iPhone at every release. I got the purple color, which is really a grayed-out purple, so it’s subtle.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    A great phone with incredible improvements

    |
    Posted .
    Owned for 1 week when reviewed.

    A great phone with incredible improvements. I traded in an iPhone 6 for the iPhone 11 and what an incredible difference in processing, speed, quality, battery life, and The size of the picture. The face recognition feature works every time even in pitch black darkness. I haven’t had the chance to use the dual camera lens yet but look forward toward it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Extremely satisfied!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    An iPhone X was my previous phone and after looking at reviews of IPhone 11 it read as a budget phone or a downgrade from an OLED screen with Stainless steel casing. Being on a budget while shopping for a new phone I had few choices and did not want to go the way of the SE so I took the plunge. I LOVE my IPhone 11, the screen really is not all that different and I don’t do movie nights on an iPhone, lol! The battery life is AMAZING! And the wide angle lens is INCREDIBLE! In NO way Is the IPhone 11 a downgrade! It’s ULTRA fast and has all the perks of the IPhone X. I don’t miss the stainless steel and who notices anyway when everyone has some kind of case on their phone. Extremely happy!! You will not be disappointed!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great phone/minicomputer

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I was frantic. My iPhone 6 was out of memory, I was planning my mother’s funeral and needed to have a phone that worked. The salesperson was absolutely awesome!!! He took care of the transfer and everything went perfectly! I wish I could remember his name. I could not have been more pleased and satisfied with service. Thank you for hiring knowledgeable, kind, great people!!!!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best phone I've ever owned!

    |
    Posted .
    Owned for 2 months when reviewed.

    I am so pleased that I decided to upgrade to the iphone 11. The screen size and clarity are comparable to the iphone pro, but at a much lower cost. There are so many features that make using the iphone easier and more accessible. The first being that you no longer need to press a "home" button to access your screen. Secondly, the camera comes with a duel camera system and auto night mode- no need for flash. The battery life is amazing. Face ID available. No need for separate input for headphones. Water resistant for up to 2 meters. i could go on and on, but do yourself a favor and check one out if you are thinking about upgrading. You won't be disappointed!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great phone

    |
    Posted .
    Owned for 1 year when reviewed.

    This was a great phone and I would recommend it to anyone looking at a refurbished unit.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Its an iPhone

    |
    Posted .
    Owned for 2 months when reviewed.

    Apple's latest phone is... Well, it's an Apple product. You either love Apple or you hate Apple. Personally, I love Apple. This is why I keep buying their products. I am typing this review on my MacBook Air while wearing my Apple Watch. I even have a functioning iPod! So, I am a supporter. Do I think their products are the best out there? No, I don't. My daughter has a Samsung phone and it does some things this phone can't and the photos she takes are amazing. However, I am not a pro user. I simply use my phone for communication, apps for work, a couple of different games, and social media. My apple products have always worked flawlessly and I continue to use them because I prefer their OS. Battery life has always been problematic and I do not like that the phones seem to have a lifespan of about 3 years. I know that there are ways around this, but I am usually ready for newer technology at that time. So, despite the overpricing an the fact that I have to use AT&T, I will continue to use Apple.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    I phone 11 review

    |
    Posted .
    Owned for 2 months when reviewed.

    I have to say that i was a android man and was not found of I phones, ever since i heard of them getting sued for there phones. Which was something I didn’t want to be in the middle of. I felt like a customer that Purchase one of the phones will be caught paying a price later on. Its just my opinion for any one trying to use what Im saying down the line and it just might of been a excuse I made up not to spend that kind of money on a phone. I have changed my mind on the whole I phone view and I’m glad I purchased one but whats even better that I got it from best buy. I always seen and experience best buy to stand behind their product they sell or promote. So I believe in best buy and know that no matter who made the product they still make it right with you to the best of their knowledge. I mean they are great and helpful especially during the holidays. I purchased a playstation from during Christmas and I thought that since it was a lot of people that I would have to assist my self but that was not the case. Also any time they had to look up something on my account, they where their like if I didn’t have to explain my self to be understood on what I wanted. Thank you Best Buy for your employs and for make my experience with my son some of the best. I guess thats why y'all are called best buy.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great for me at 77 years old.

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Love my iphone 11. Not new anymore, but I like it alot.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent upgrade!!!

    |
    Posted .
    Owned for 1 week when reviewed.

    So this was the replacement for my wife’s iPhone Xr she owned for all of 2.5-3 weeks prior to the 11 release the talked about stats and the camera upgrades where the main reason I felt she needed the update Needless to say she is loving all the options she knows of and there are so many more she is just not aware of yet This will be a three to four year refresh item.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend