Main Content

Customer Ratings & Reviews

Customer images
Your price for this item is $31.25per month
for 24 months + $400.00 down payment

Customer rating

Rating 4.8 out of 5 stars with 265 reviews

95%would recommend to a friend.
Write a review

Rating Filter

95%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 30 reviews

Page 1 Showing 1-20 of 265 reviews
  • Rated 4 out of 5 stars

    So far so good

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Awesome phone. A bit overpriced but that’s every iPhone ever released lol. Amazing photos and 256GB is perfect for great quality videos/photos. Very user friendly. My only complaint is that I actually liked having a home button. I did upgrade from an iPhone 6s so it was a big change. I still prefer my home button though. Performance is otherwise great and battery life is decent.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone camera by far!!

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I almost NEVER give a perfect score on anything but this phone is amazing in every way! The color reproduction is immaculately perfect! The zoom is wowing! Even zoomed in all the way analog it’s very clear and crisp! Night mode is the bomb! Color reproduction at night is so vivid and image quality overall is quite amazing!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy Sleek Design!

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I lost my red Apple iPhone 11 64GB over the weekend and stopped in Best Buy yesterday to purchase a new phone. I ended up upgrading to an iPhone 11 Pro and bought a leather case to go with it. The best customer service I've ever experienced here! Better than the Sprint store my service representative at Best Buy, Mariah, was patient, detailed-oriented and very informative in our new purchase of a new phone. She gave us a variety of options and clearly explained the specs on each device. I went with this beautiful gold iPhone Pro with 256GB as I work avidly online editing videos, capture photos and do business daily. I absolutely love this phone! Sharing the same experiences over lost/damaged phones over the store counter has also got me to finally purchase AppleCare+ Not only does this iPhone have a classy sleek design with the leather case, but also the customer service was phenomenal! Amazing customer service does go a long way, especially with a huge unexpected purchase like this one. Thanks Mariah! And Best Buy team!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why 3 cameras you ask

    |
    Posted .
    Owned for 6 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Bought this phone for my son for his 16th birthday. He is a gamer and has his Youtube channel and what better way to keep up with his business than with an IPhone 11. Great pictures and all the specifications he requires for his mini office.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 is great

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This phone is easier to operate and the photos are much better. Loved my iPhone 6 and was upset when I dropped it into the ocean and had to get a new iPhone. But now I am happy that it happened

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m going to grow into this…tons of upgrades

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I can tell I have a lot to learn about what this version can do that my iPhone 7 couldn’t. I love the facial recognition feature and the larger screen size. It also seems more durable over the previous versions. This one is stainless steel; my old one was aluminum. That’s got to be better at handling what I may throw at it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just an iPhone

    |
    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Nothing crazy about the new iPhone. One huge flaw is the third camera. (Obviously the one thrown to the left) idk If its an issue for anyone else but whenever I turn my phone to watch videos my finger touches the lens every-time. So whenever I try to take a photo of something it’s always hot this cloudy look and it’s always because of the oily feel marks on there. So I’m constantly cleaning the camera and ONLY that camera. So bad placement.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone, amazing camera

    |
    Posted .
    Owned for 9 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Amazing phone! Got it right before a trip to the Rocky Mountains. The camera takes amazing photos. Night mode with the stars turned out perfect

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I have been waiting and wanting a reason to switch to an iPhone. Well when this one came out it gave me a reason. So I used my Samsung for the last time and went to Apple. I have no idea wha took me so long but I am glad I made the change. Love this phone, even though I am still learning I am so glad I did. You can not go wrong in doing so!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I’ve had fun using my new phone. I’m not one to typically get the latest phone, i usually wait until a battery permanently dies or phone is ancient before i get a new one but i was sold on the wide angle shot. So many times i have to get so far back to fit my kids team pictures in that it’s a terrible shot, but not any more

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I really like this phone color. its not too pink its just right! feels really good on the hand.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Excellent phone. Purchasing it online instead of from the store itself was a little nerve racking but I was satisfied with the product has advertised

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     

    Love Apple products Apple products are not cheap but very good quality you pay for what you get or if you wanna look at it you get what you pay for

    Features

    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    Posted .
    Owned for 6 months when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is a great case and has saved my phone many times after dropping in. It is a must when getting a new phone

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, fastest processor ever

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This iPhone has got to be the fastest I’ve ever had. I have the Ring system and my iPhone X lagged from notifications to video. No longer a problem! Almost instantaneous video! That’s just the beginning!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    So far, this is the best iPhone I have ever owned. No issues yet.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

    |
    Posted .
    Owned for 1 month when reviewed.

    My current phone goes wet and fried. This was a perfect replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hmmm....

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Aside from the camera(s) which is(are) AMAZING, and the additional GBs (I went with the 512) this phone is exactly the same as the X, and I’m wishing I’d listened to every tech article I’ve read stating, “if you have the iPhone X don’t waste your money on the 11. It’s the same phone!” And I find that despite almost doubling the storage, I’m more aware of, and removing more of, the amount of data downloaded. I’m still within 14 days, and the $45 restocking fee seems more and more worth it to get my money back. Especially when there’s a pandemic to freak out about.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful New Phone

    |
    Posted .
    Owned for 10 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Love my iPhone. Cameras looked funny at first but take a great photo.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    As an iPhone user, this one is great. I love the new features!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend