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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone 11 Pro 64GB's outstanding camera quality and impressive battery life. Many appreciate its ease of use and the sleek design, although some find the price to be high. The lack of a home button and the phone's weight were also mentioned as potential drawbacks by a few users. Overall, positive feedback on the camera and battery life outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,077 reviews
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone but the price is ridiculous. It has a nice camera but other than that is like every other cell phone on the market.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My iPhone didn’t meet my expectations!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone 11 Pro is my first IPhone. After having owned several Android phones, I am ready to switch back to Android. Apple has too many restrictions & proprietary hardware that puts them on an island of their own. Hey Siri is lacking compared to Hey Google when asking for information. As soon as Samsung comes out with a watch that’s a little better than the Apple Watch Series 5, I will switch back to Android, most likely a Samsung Android.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wife likes her new phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs are good, she's to be an upgrade from her iPhone 8. Like all apple products, this one does a decent job but is expensive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Camera is the standout feature

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly they come out with these phones so often you can almost not notice a difference anymore. 11pro camera is outstanding however

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forced to get this as Apple's screen of death randomly appeared overnight on an older phone. Nice phone just overpriced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive, but love that it has so much storage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera, the storage capacity and the fact that it can not only get wet, but go under water are all wonderful features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this phone. Best Buy was so convenient for me. I couldn’t get a phone with another service as they tried to charge me the whole amount. Best Buy gave me the BEST deal ever! I love my iPhone 11 Pro. Thanks Best Buy! I’ll be back for more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had waited to get the 11pro max as the screen isn’t large enough. Phone works well. Excellent camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a nice camera with better quality pics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice camera with better quality and a lot to learn And will take time to learn and I hope it makes it easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from a 8. so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a beautiful piece of equipment. I hate to put a case on it because it is just that pretty. It's been interesting learning to live without a home button, but I'm catching on. So far, it's working like any other apple product I've owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great. Phone is very nice. Like most iPhones, it is very restrictive compared to most all other phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome I phone upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the camera is worth buying and trading up. I can’t wait for the 12 as it’s supposed to be 5 g compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the different options with the camera lense

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss the button to open the screen, but getting used to it. Wish I could still use the fingerprint to unlock the screen. Haven’t tried the facial recognition option yet but not sure I would like that as much as the fingerprint option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone just expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure the phone is worth the money but it is nice. I would probably just wait a year and then get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Photos are its strength

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If photography is important to you. you'll like this. Otherwise it doesn't add much to earlier models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I used to prefer the smaller iPhones, 5, 5s, then I switched to the 7, I was happy with it until I saw the wide angle lens on the 11 Pro, it’s awesome, love this phone, just wish it had a little bit more RAM memory in it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy. Good camera. Nice night pic but only at a certain distance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 11Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with Super Tech Tyree Simmons at the Concord branch in Wilminton DE. We are senior citizens, & his patients & explanation, knowledge of the Apple products we brought were worth the wait.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well. Over-priced. Battery lasts very long. They tout the camera, but not impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .05 option to take picture

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool cameras! definitely worth it, but the 12 just came out, i'm gonna grab a cup of coffee by the time I come back to my desk. I'll order the 13. I heard the 13 will have dragon tear drops on the screen. cool!

    I would recommend this to a friend