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Customer Ratings & Reviews

Model:
MWCK2LL/A
SKU:
6341361
Your price for this item is $899.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone 11 Pro 64GB's outstanding camera quality and impressive battery life. Many appreciate its ease of use and the sleek design, although some find the price to be high. The lack of a home button and the phone's weight were also mentioned as potential drawbacks by a few users. Overall, positive feedback on the camera and battery life outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,077 reviews
  • Rated 5 out of 5 stars

    Great upgrade coming from a 6s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using an iPhone 6s for the past several years and been holding out on upgrading to the latest and greatest iPhone. My 6s started getting really hot under normal usage and battery life has significantly diminished. Just in time for the release of the iPhone 11 PRO. The iPhone 11 pro is pretty pricey but feels solid in your hand. Noticeably heavier than my 6s but other than that it’s been great. The transition from Touch ID and having a physical home button wasn’t as bad as a though. Battery last all day with normal web browsing, e-mails, texts, social media, youtube, etc. with plenty to spare at the end of the night. Camera is fantastic especially the low light feature. It’s a great phone, no complaints other than it’s price but you do get a whole lot. Maybe the iPhone 11 will be a better value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best camera ever! Iphone 11-PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are 3 iPhones in the 11 series. I am reviewing the iPhone 11 PRO. I cannot speak for the other two. I came from the old 6+ iPhone and my pictures were never good. I bought this phone because of the reviews about the camera. I don’t enjoy researching for any length of time but I hate being burned on a purchase because I didn’t. The phone itself I have had no problems making calls, receiving calls, texts, emails. The battery life is longer are used to have to plug mine in on the way home from work in order to have battery life for the rest of the night but I have not had to do that. The camera! I’ve never had a farm that has a good camera. This. Is a camera phone! Not a phone with a camera. Are use the camera for my work every single day and this phone has been such a game changer with that! Highly highly recommend this phone for the camera and battery life. Note: If you are buying your accessories online make sure that you are buying it for the correct iPhone 11. There is an 11, 11 PRO and 11 PRO-MAX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a XS Max user and a XR, using the 11 Pro was worth the upgrade. Better battery, faster everything and a whole lot better camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - iPhone 11 Pro 256GB - Midnight Green (Verizon) is Amazing, the face ID is the coolest feature for me to not have to type my password or pin in all the time. The picture quality is Fantastic and with 256 GB of room there is a lot of space for pictures and the battery life is really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this phone because I heard the camera was amazing. Night shots are so much better. Processor is faster than my iPhone X. Battery life seems improved as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a long-time iPhone user and Apple fan. Making the move to the iPhone 11 Pro was a natural next step in my mobile device journey. My previous model was the iPhone XS and while I was happy with its performance, I couldn’t pass up the new camera system in the iPhone 11 Pro. I prefer the small form, which is why I didn’t opt for the Max model. I’ve been very happy with the iPhone 11 Pro and having the more advanced camera system has served me very well especially on vacation. I’ve noticed that processes move quicker on this upgraded phone and I love the look of it. The new color is straight-up awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and stabilization!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this phone for 3 weeks now and I live the camera, specially the stabilization and video in low light this compared to my GoPro Hero 7. It a little bit heavier than my IPhone 8

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I had two

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m usually an Android guy but I decided to take the plunge back into iPhone after my friend let me use their 11Max and I have to say, apple, you may have won me back on this one. This camera is awesome! Built in wide angle, 4K at 30fps WITH stabilization, and a solid time lapse. You guys knocked it out of the park with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still learning about the Features that the phone has to offer but so far I love everything about it and I can’t wait to use the camera when I go on vacation. The phone is very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having a lot of fun with the camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the iPhone 11 Pro, and am loving it. Went to see some very dear friends and they loved my pix of their place!! Thank you for making this phone so fun and also so easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 3 to iPhone 11 Pro... no regrets!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I’ll start out by saying that I had the Pixel 3 from the time it launched, to a week ago. So this review will have that experience sprinkled in... I’ve had my iPhone 11 Pro for a week now. I went into the Verizon store, annoyed with my Pixel 3, and checked out every flagship currently out. There was ONE device that stood out to me above the rest... that was the 11 Pro! Display: I have to commend Apple. The display on the 11 Pro is just beautiful! The blacks are TRUE. Colors are super accurate! And the all-screen aspect is immersive. It makes my Pixel 3 display look like a joke! That was one of my biggest issues with my Pixel. The display did not get very bright at all! Performance: This is something Apple is known for. Pairing hardware and software extremely well and giving its users an unmatched experience. Well, paired with the beast of a processor in the A13, iOS 13 on the 11 Pro is just butter. There is an occasional stutter but it’s extremely rare. And to an inexperienced eye, most people probably won’t even notice. This was actually my biggest reason for ditching my Pixel 3... ongoing buggy performance issues... Battery: This is arguably the best part about the 11 Pro! Battery life on this device is just phenomenal! A full 10-12 hour work day of heavy use(I’m in the delivery industry and the phone gets used ALL day) gets me an average of 9h screen time! And... I still have 10-20% left when it goes back on the charger after long 16-18 hour day! I’ve actually gone OVER 10h screen time! Insane! My Pixel struggled to get 6 hours screen time even with all adjustments to settings I made(same adjustments made on the iPhone). If I streamed music I was lucky to get 3-4 hours... Camera: Well, cameras... lol. This is an area that I haven’t yet explored much. But I’ve taken a couple shots with the main camera and they were very good and clear with great colors. Equal to what my Pixel produced which is awesome! Looking forward to exploring the camera system more! Reception: This is an area of the 11 Pro that I’ve been extremely impressed with! This phone probably has the best reception I’ve ever had on any phone! On Verizon, I’m rarely under even 3 signal bars! 80% of the time my reception is full! Just awesome! My Pixel 3 struggled to stay above 3 signal bars for some reason... actually, I frequently had no reception...but did have service... Speakers: Speakers on the 11 Pro are very good, uniform, and LOUD. Depending on the content your watching you’ll get a surround affect that’s pretty freaking cool! Awesome speakers! Speakers on my Pixel 3 got fairly loud but weren’t uniform. If you were watching a video and got a text or something you could yell right away the speakers weren’t balanced. Software: Well, it’s iOS! Lol... I could leave it at that. But after using ‘the best’ version of Android that Google has to offer. Even Android 10. I’ve come to appreciate using iOS more since getting my 11 Pro. Yes, Android offers more options regarding customizing the phone. But in the year that I had my Pixel 3, I rarely changed anything... and I realized that when I started messing with iOS at the Verizon store. I thought “but I can’t customize this... but, have I really even messed with my Pixel in the year I’ve had it? Actually, no I haven’t... so it’s really not a big deal to me”. And that’s also when I realized how logical iOS is laid out. Just a simple grid of icons and all you gotta do is lay them out intuitively. I’m right-handed so I have my most used apps on the bottom right and my less used on the top left... it makes sense! And, my user experience with iOS has been great! I don’t even care about ‘customizing’ anymore... I unlock my phone and everything is there! Intuitively laid out for very simple and FAST use! It’s great! Oh, and ‘tap and hold’ is like god mode on iOS! It’s shocking how much you can actually do within iOS by doing it! Now I have an idea why Tim Cook says iOS is the most advanced and powerful mobile OS on the planet! And speaking of unlocking!... Face ID: Ya know, I have to admit, I gave Apple a lot of ish when they debuted Face ID because it seemed gimmicky to me. But now that I have it, man is it nice! I don’t miss having a fingerprint scanner at all! I touch the display, and within a second the phone is unlocked and I’m in! Very cool! It’s not without it issues. Like it can’t really detect you from angles. But it works awesome about 90% of the time! Including in the dark! These are my initial impressions after a week of use. The 11 Pro basically checks all the boxes for me for a smartphone. Great display. Great camera system. Outstanding battery! Great performance. Excellent reception! Great security. Excellent software experience! If you’re in the market, honestly with Apple behind the 11 Pro. You have an absolutely outstanding device that’ll be exactly that for years courtesy of Apple. Considering all iOS devices get 3-5 years of support. The price tag is actually justifiable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has all the bells and whistles. I had a great sales rep show me the perks and although I can be a bit frugal it was hard to deny the great features and discounts I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Pro da bomb dot com

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece of technology . Def going to upgrade when eligible .Puppy Pics!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect man, they delivered on time and the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is awesome i love it, no problems with it, it’s ba success

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the features and photo quality of this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hats off to the camera and battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every year a new iphone(s), and every year the same thing gets said: “This is the best iPhone yet!”. Well duh!! It’s not like Apple is going to make a phone worse than the previous model! But, with that being said.... (wait for it....) THIS IS THE BEST IPHONE YET! I had the X, then Xs Max, I really did enjoy those phones, I got the Xs Max just for the bigger screen size and also better battery life. However the battery life always seemed to underwhelm me even when compared to the X. The iPhone 11 Pro however, even with the smaller form factor, has yet to die on me during a single day of usage! I play 2 different graphic intensive games a lot throughout the day, watch way too much YouTube and other streaming services, and send tons of messages and notifications. Normal usage on the Xs Max like this would (from day one) leave me scrambling for a charger by 7pm. Downsizing again to the smaller form factor this year however has truly amazed me with the battery life I’ve had. I have yet to drain and kill the battery in a single day! I’ve had the phone for about 2 weeks, and every day I’m more impressed than the day before. Averaging 6-7 hours of screen time per day I still make it to about 50% when I sit the phone on my wireless charger. The camera also leaves me speechless. I’ve seen photos from the Google Pixel 2,3 in comparison to my old Xs Max, and would ponder switching platforms as the photos from those devices would blow me away. But the censors and lenses on the 11 Pro will make you very braggadocios. Images are much sharper, much much more color accurate and highlights and shadows carry way more detail and remain true to life. The night mode is as advertised, it makes dim lighting scenes way more visible upon capture and it maintains detail. If you have a Xs, you really don’t need to upgrade to the new iPhone, if you have an X, you will definitely notice some big improvements, and if you have any of the older models you would be extremely happy with this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving this phone so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone 7 previously and loved the home button feature. Wasn't sure how I felt about the models that followed that no longer had that. It took a little getting used to, but after playing around with it for a day, I got the hang of it and it wasn't as bad as I thought. If given the option, I think I still prefer the home button, but it's not that big of a deal. Love the camera on this phone! Absolutely beautiful and quality is definitely superior! The sound and volume is drastically better and more clear as well than my 7 model. Battery life is amazing as well! Lasts much longer (though it is still in its new, early stage of life). Some downsides and drawbacks from my personal experience is that it's far heavier than my old iPhone 7, but that's not a deal breaker. Also, I got the 256GB model in hopes that I don't run into memory problems like I did with my 32GB 7 model. So far, I've been losing 1GB of space every 1 to 2 days it seems for some odd reason. I delete old texts, old calls, clear safari cache and history every day, delete and empty old photos, all the typical maintenance to keep my storage clutter-free and yet I still seem to be losing memory slowly. I smell an Apple conspiracy, but I'll wait a bit longer to see if it eventually levels off and stops declining with time. Overall, I'm loving my new iPhone 11 Pro and am happy with my upgrade! I would highly recommend this phone if you are considering getting it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone in last 5 years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been impressed with iPhones since the 5. They have pretty much had the same features and functionality with not too many changes over the years. This phone changes the game. The FaceID works perfectly. It's very light and the battery life is crazy. I've been using it for 2 days and it's only 30%. I'm a heavy video and internet user and my older phones wouldn't even last a day. The picture and video quality are phenomenal, so much so that I am using it constantly. I love the new Midnight-Green color as well. It's super fast also. I previously had the iPhone 8 plus and am glad I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely the phone to upgrade to!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am definitely not the best when it comes to technology. But I was at the point where my phone had already given me all of the signs that it would give up on me at any given moment. Coming from an 8 Plus I had gotten a taste of a big phone. Awesome to but a huge screen but I was ready for all the things a large phone offers but without the inconvenience of a phone too large that I can't use it one handed. I am so happy I went with the pro, personally the perfect fit in my hand with everything the large model offers! if you are an iPhone owner then you should already know by now that they tend to be pricey so no surprise there, but if you want a good product you should expect a not so cheap price. The only tricky part for me was forgetting I no longer had a home button or thumb print to unlock! Camera is amazing like everyone says. I am sure there is still so much I don't know about this phone but 1 month in and I am still extremely happy with my purchase! I highly recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Pro vs 12 pro... how do you decide?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent countless hours comparing the pros and cons of the Apple IPhone 11 and 12 series! Based on customer reviews and tech reviews the iPhone 11 Pro stood out above the IPhone 12 Pro, priced the same. The 11 pro has great camera features, longer lasting battery life and was stated the 11Pro models remained the best phone Apple had come out with. Plus, at Best Buy, all the color choices were available! Next was comparing prices and I quickly learned that no matter where I looked the price of the 11 Pro still stood equal to the 12 Pro, which mentioned shorter battery life and dropped calls. We don’t have a Best Buy anywhere near us, but decided to check them out! Best Buy had all the colors available for the 11 pro, was $100 cheaper than every other company I searched, and... offered 6 months of Apple Music and Apple News for 6 months free! Equally nice, was that when I placed my order, they paired me up to my existing carrier who notified me immediately of the upgrades! I’m very excited to be using my new iPhone 11 Pro, in my choice of colors in 3 days! Awesome service, they linked all my info with my carrier and there included some great info on transferring data from my old phone to my updated one! And unlike the iPhone 12 Pro, the 11 pro does come with the new charging box, the cor and ear pads! I’m completely in love with this phone, and from Tech reviews, found out this is by far the best phone Apple has produced and they predict people will be holding on to these phones a lot longer than many normally would! Who could disagree on a phone as awesome as this! But let’s not forget free Apple Music and Apple news for 6 months and the incredible service from Best Buy! The only place that offered a lower price on the iPhone 11 Pro! Check out those tech reviews and I think you will make the same choice they did and helped me locate the pros and cons of these two phone series! Or, know I did the work for you and like the pros, I see myself holding on to this awesome gem for many years! Sorry Apple, you created one of your best with this one!

    I would recommend this to a friend