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Customer Ratings & Reviews

Your price for this item is $34.73per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1907 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are delighted by the iPhone 11 Pro Max 256GB's superb camera quality, fantastic battery life, and great screen size. Many appreciate its ease of use and the ample storage it offers. However, some find the phone's price to be high and its weight noticeable. A few users also mentioned experiencing occasional performance issues or needing time to adjust to the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,907 reviews
  • Rated 5 out of 5 stars

    Just an all-around great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I didn’t like being pushed into getting a new phone because my 6S was just fine with me but once I got to mess around with this thing I begin to like it a little more so I’ll say so far so good price was a little high for a cell phone but we’ll see how well it goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is better than expected even

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast and the screen is stunning. I knew it would take good pictures but just WOW. The picture quality is unbelievable. I have tried to take some photos in the dark that I expected to be too dark to use but look amazing. Glad I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is really nice and great quality. Still figuring out the specs but the design is nice and the screen is nice. Not much change in applications if you already have iPhone. The display is great and the phone seems it good quality. Prices are a bit too much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Battery Life of all iPhone's (including 12s)

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone will do everything needed in today's time. If you are looking for the absolute best battery life of any iPhone including the newest 12 iPhone models. This is it! This iPhone has the best battery life of them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd Buy This Phone Again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great iPhone that I purchased in 2019. I kept it for a year and then upgraded to the iPhone 12 Pro Max. The camera on the phone is amazing and liked the clarity on the phone. I do like the new squarer phone compared to this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous iPhone was the 8 Plus. It was lost; otherwise I would have waited until the 2020 phones were released, but the 11 Pro Max is an awesome phone all the way round. The camera is STELLAR. As with anything Apple it’s a tad overpriced. Still worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and screen

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved my iPhone 11 ProMax. The camera is amazing, the display is bright and as always the iPhone is easy to operate. The only reason I don’t have my 11Pro Max is because I switched to the 12 Pro Max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my phone, and it offers significant advantages over our old 6s’s. First, facial recognition has been flawless not only for the phone, but for apps that accept it. It also is much easier to unlock and use (just look at the face of the phone) than finger print recognition. We also like the fact that we can get a charging pad for it, rather than having to plug and unplug a charging wire. The Apple wires are too short, and the longer 3rd-party ones do not hold up, in my experience, with constant use. The wide, normal, and telephoto lenses are a big improvement. The camera also is far more complex and versatile than the one I had on my 6s. I recommend going online for instructional info. The only thing I am still getting accustomed to is not taking screen-shots (pressing volume up button and on/off button simultaneously). I like the space gray.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use iphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new iphone has no button which takes a while to get used to. The camera is amazing. I like the large screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big Apple fan so this iPhone is everything I expected and then some. I started with the first iPhone and have slowly upgraded to this beautiful phone. I am still learning about all the features but have already noticed the longer battery Life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE the camera!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with my iPhone 11 Pro Max. The rose gold color is gorgeous. I get so many compliments on it. I was a little worried it would be too pink and it is not pink at all. The size is perfect for any task I need to do on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Cameras! ALL of them :-)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does all the things iPhones do, and now it takes great photos too! I was an Android user since the beginning. I switched to the X when I got hacked in 2018, and my biggest complaint was that the camera was only so-so.. This phone has is all now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slightly different interface but easy to figure ou

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lack of a home button takes a little getting used to, but is easy once you get the hang of it. Like the face recognition, power and speed of this phone. I rely on my phone for business, so I expect flawless performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone for about a week and I love it I had to upgrade from my 7 and it’s a big difference with the camera especially. I needed the upgrade especially with my baby on the way I’m going to need perfect pictures lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone is always best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 11 pro max! I have been using iPhone since 3 generation. I Haven’t upgraded since the 7! This phone gets better with every release, but lasts long enough and has brought great features to not need an upgrade every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely color!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big jump for me from an iPhone 7 to the iPhone 11 pro max....and no regrets! I love the color (not a bright obnoxious gold) so I can find it easily in my purse. With all the things this phone can do, you’re going to need a lot of storage. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality including an excellent camera. I have been doing photography for years and this is very versatile including the improved low light level capability. Hardly ever need flash. The screen gives a very clear image.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing photo quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a camera that is also a phone. I am a professional video maker. The quality of this devise rivals that of a 3,000 dollar pro camera. I strongly recommend third party apps. The improvements are Mind blowing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clarity and impressive speeds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had great luck with iPhones. Love the features and design. However, I have had broken screens on the X and now a clear scratch on this new 11 pro max. For the screens to supposedly be so great, I haven’t had much luck.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have some issues, but I’m happy I upgraded

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously, I had a iPhone 7 Plus and wanted to upgrade, but did not need to. It is a good phone, but it freezes on me multiple times of the day. It also does not like doing multiple things at once. Take for instance when I have my phone connect to Apple car play and using WAYS I can only have 25 - 30 minute phone calls. A lot of the time it refuses to maintain a connection after that and I have to call them back after it hangs up. If it stays on for longer then WAYS stops working and turns itself off. This sucks for me because I’m always on the road. It also likes to disconnect from Bluetooth while I’m in the car (While not plugged into anything) during a call and I have to either try to connect it back to my car or restart my phone. Really that’s all I’ve really had to deal with since I purchased the phone. When it works properly it’s a great phone, but that is rare.

    I would recommend this to a friend