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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1951 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the iPhone 11 Pro Max 64GB's camera quality, battery life, and ease of use. Many appreciate the large screen size, though some find the phone's weight takes adjustment. While the design and features are also praised, the high price point is a common concern for some customers. A lack of 5G capability in this model is another drawback mentioned by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,951 reviews
  • Rated 5 out of 5 stars

    Not yet disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a note 9 android device to an iPhone promax 11 I’m not disappointed at all the fun has done everything I needed to do it has exceeded my expectations so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good camera, same size footprint of iPhone 7+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting to be already happy to have upgraded but I am pleasantly surprised. The one drawback I can say is the new swiping motion compared to pre iPhone X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded my iPhone 6s Plus in for the iPhone 11 Pro Max, so that I could have the benefit of the three camera lenses, So enjoying that so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 11 Pro max ease of use struggle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's taking time to get used to. Without the button feature, it's throwing me off. Its been a month and I'm slow at learning this new features. Overall, I'm pleased with it. Its definitely not for people who is slow to changes :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 Star Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone. Except for these two things: 1) On the heavy side. I think I should of gotten the smaller version of this phone, given I have a small hand. LENS FLARE! - I like to record at night with this phone and the lens flare is annoying.. If anyone has any solutions, please let me know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great and was needed for the extra storage space compared to my last iPhone. The green color is nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I awas forced to purchase a new phone because my Iphone8 broke. Thank GOD you are there!!! Thank you for the curbside service!!!!! VERY appreciataed...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service+iPhone 11 pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product speaks for itself ( a new standard ) our small town is proud to have Best buy . There is no other competition. On a scalar 1 to ten Best Buy is a 12.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avid Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far is one of my best purchases by far. Buy it as Best Buy made it so much less painless then to go into the Verizion store and deal with all the bs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning what it can do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like everything except when you click on "recent calls" it auto. dials any call that you touch as you only want to see the whole number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Pro max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the green color of the iPhone 11 Pro Max. The lions works very well. Wish it had more memory though. Only 64GB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for beginners I think

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been an Apple phone users for many years the quality is good and easy to use but my only complaint is the price some people can’t afford it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Let down

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a solid team iPhone guy. I keep my models for at least 2 years before upgrading so I was anxious to upgrade my X to the 11pro max for two reasons. One: I wanted a bigger phone, Two: I wanted the newest and best one available. First couple of days were great and then I noticed that just from being in my pocket (which is where I’ve always kept my phones) the entire screen was riddled with deep scratches. I’ve never had that issue. And the screen also goes negative every time I lock or unlock my phone. I definitely ended up on the losing end of this iPhone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone pirchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased as a replacement phone for my grandson. Purchasing and pick up was easy, ordered and pickup was with in 15 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone !! My only complaint is that it does not always ring. Other than that, it has been great !! Still over priced though!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 6s plus from its launch and the home button was failing, I went in to get the 8 but decided since I keep them so long I might as well go all out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to use all of the features yet,but what I have so far are great I upgraded from an Iphone 8 and there is no comparison

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone came right on time when I needed it and the quality and everything is just perfect. I’m very satisfied with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we could finally upgrade! I got this one foe my husband he loves it. Never puts his phone down and is able to watch videos take pix etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Works great, looks great, quality and built by Apple. The best phones on the market come from these guys.

    I would recommend this to a friend