Main Content

Customer Ratings & Reviews

Customer images
Your price for this item is $1,149.99

Customer rating

Rating 4.8 out of 5 stars with 579 reviews

95%would recommend to a friend.

Write a Review

Rating Filter

95%
would recommend to a friend
Page 1 Showing 1-20 of 579 reviews
  • Rating 5 out of 5 stars with 1 review

    excellent camera

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    excellent bright and wide camera shots. that's enough fast. only size of phone is too large for one hand control ( 11 pro)

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Overall a great reliable phone that checks all the

    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Like Night Mode feature is excellent Great video recording quality and the video image stabilization is excellent Big improvement on battery life Bright, easy to read screen Overall a great reliable phone that checks all the important boxes It's an iPhone XS Max with a better camera Don't Like No Native RAW settings - it's a PRO Phone! Why not? Still connects at USB 2.0 in 2019 ProMotion 120hz display would be nice Everything that's missing will most likely be on the next gen iPhone in 2020 Siri is still meh It's an iPhone XS Max with a better camera Recommend? Yes if coming from anything older than an iPhone XS Max Yes if Night Mode and Wide Angle photos is important to you if you have the XS Max No if iPhone and iOS is not your thing (duh) No because you are the practical type and can get just about all the same features from the cheaper iPhone 11

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Bi, bright, vivid screen, snappy processor

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    My iPhone X was just about 2 years old so I gave it to my niece and upgraded. I've had 4 Android phones, and 5 iPhones. This is by far the fastest phone I've owned. The A13 Bionic is very snappy. Not that the X was slow by any means. The display on the 11 is very sharp, especially with brightness at max, though I never liked true-tone. I occasionally raid on Clash of Clans and have no problems, as well as Mobile Legends and I never lag in the 5v5 action. This phone is quick and bright, snappy on transitions, colorful. The 6.5" was a big jump for me, it's big and feels a bit heavy, though I like the heft. I watched Spirited Away and was surprised at how great it looked. Vivid is how I'd describe it. I also watched Thor Ragnarok and the Matrix, it was enjoyable, especially the final fight in Ragnarok. Not only was the video stunning, but the sound feels like a step up. Like the X, call quality is top notch. I haven't had any dropped called, and my callers can hear me loud and clear. I have no issues pairing it with my Sony WI-XB400 and my XB950, though I notice the volume buttons get a bit wonky with the WI-XB400... Occasionally it seems like it presses itself. It only does this with that headset. My only issue I had was the huge price, but this was so worth it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Haven’t been excited about a new iPhone in a while

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    If you’ve had your fair share of iPhone models, the 11 Pro Max is one showstopper. Great screen size, amazing display, and the cameras rival the other manufacturers’. A particular favorite of mine is the Wide Angle camera. I normally shoot with a DSLR, and the photo features of this phone have allowed me to get great shots and not feel bad when the bigger camera stayed behind. It’s a fast phone, and a great multitasker. Definitely recommend it!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Overall good... or a bit better than average?

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    This phone had echo issues when you put it on speaker phone. We did a replacement; however, the new phone also has the same issues. It seems this is a software issue and Apple will come with an update to remediate this. Night time photography is the best feature of this phone; the camera takes amazing pictures. Overall good product.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    iPhone latest model

    |
    Posted .
    Owned for 5 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    very nice and good product . Enjoying its IOS Features

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best phone yet

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Great camera... specially night mode it’s crazy Battery life is just the best

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good camera

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Nice phones great pictures quality features are great

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Extreme flare issues with camera

    Posted .

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I’m having a horrible time with my phone, I’m having extreme flare issues. Apple wrong address these issues, they say it’s within the norm. Look at these photos, they’re horrible. Actual photo samples https://youtu.be/HAUb-gKR34A Actual videos https://youtu.be/N4RO3iscZA4

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best I phone ever created

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I've been an Android fan since the beginning of time. Starting with the HTC EVO do to the back button and customization. But this year Apple did something great the finally made a iPhone with a camera that can take equally great still shots as good as the pixel 3xl. And I know pixel users will laugh and be in denial but it's true. This new iPhone take out of this world great photos also in a smaller file format which makes it great for sending as texts because they received the actual full resolution I'm there text. The stereo speakers are awesome as well really great sounds. And the phone has this feeling in the hand of being super premium and great vibration motor for heptic feedback. Obviously it does look like the xs mas but there are significantly noticable differences. Also I need to mention this (Apps on iPhone are perfect they are perfect no crashing and they always work like apple car play compared to the always crashing Android auto. ) The only gripe I do have is I want a darn back and home button and not the gestures. And I want home screen customization. Other then those to negatives. I'm really enjoying this well made iPhone 11 pro max.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great after a year

    |
    Posted .
    Owned for 11 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I have had this phone for about a year now and it has been great. The pictures are really nice but the best part is the battery. Even after a year, I can still get at least a full 24 hours out of it with fairly heavy use. With light use, a day and a half without worrying. If you can still find this phone, I would suggest getting it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    The Best Phone I've Ever Owned

    |
    Posted .
    Owned for 10 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Upgraded from an iPhone 8 Plus. Upon unboxing and first initial use, I realized that I didn't miss my home button (from the previous iPhones I've owned) and the setup was seamlessly flawless. Apps run much smoother thanks to the upgraded specs and the camera is *chefs kiss* - simply amazing. All around solid phone (as long as you grab an Otterbox (Defender Series) for the additional protection) that is worth its price point.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    iPhone 11 Pro Max

    |
    Posted .
    Owned for 6 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I’ve had my new iPhone a little over six months and love how long my battery lasts. I use it heavily for emails and Video chats with my grandkids. I also do most of my online shopping on it. Most nights when I go to bed I still have 35% of my battery charge left. Before buying this phone, I thought the size would be too big but I really haven’t noticed much change from my old 7 Max Plus. Just that it has slightly larger text for my aging eyes! Lol The only down side I’ve found with this upgrade, was the huge cost of the phone. I remember when a 45” flat screen tv was too expensive to even consider getting one and now I own a 60” 3D TV that wasn’t all that expensive, but cell phones seem to be sky rocketing in price with every change or improvement that’s made. At this rate I think many cell phones are going to be too expensive for the average person to own in a few years. I’ll be staying with this one for a long time so it’s a good thing I like it so much!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Consistency.

    |
    Posted .
    Owned for 8 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The battery life on this phone has changed the way I use my phone. I no longer have to worry about bringing a charger with me wherever I go because I know when I get back from the day I’ll have at least 40% or more left at the end of the day. The cameras are incredible, build quality is top notch, screen is almost blindingly bring, and speakers are impressive for such a small device. There is not a bad thing I can say about this iPhone aside from the price tag, yikes... But if you can afford it and you love big phones that get 10 hours of screen on time, this is a great option.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Battery Life and Camera - Best iPhone

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I've Always jumped around between iPhones and Android phones. Had the Galaxy Note 9 prior to making my switch back to the iPhone. As much as I enjoy some of the features of Android, I always find myself missing iMessage and FaceTime, along with the small UI details Apple puts into their OS. I bought the iPhone 11 (non-pro) and couldn’t get passed the screen quality. It looked great most of the time, but sometimes it was obvious that it wasn’t a super high resolution screen. I returned the 11 and I bought the iPhone 11 Pro Max and haven’t looked back since. Screen is awesome and the battery just won’t quit. Camera is great and the phone does what I need, when I need it. I considered switching to a Note 10, but I had the S10 and hated the fingerprint scanner. Didn’t want to deal with that again. Face ID on the iPhone is amazing. Price is up there for the Max, but it seems like all manufacturers are headed in the same direction. I also look at resale value, along with the fact that I can use this phone for 4 years if I wanted to with yearly updates. The iPhone may not have all these crazy “features” that I’ll never use, but what I do use works great. I recommend the iPhone 11 to people who don’t mind the screen. For the tech snobs I recommend the Pro lineup.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    i Love it!

    |
    Posted .
    Owned for 10 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I upgraded from iPhone 8 that was faithful (and still is in my daughters hands) to this beauty and “i” love it. And now that IOS 14 has come out it’s like getting another new phone. The only reason I wouldn’t get this phone is that I want to hold out for the “12” and I might still buy it. This is a great phone all around and the photos have given my a new hobby which came in handy for lockdown Zoom get togethers and just every other life thing these days. I got the iPhone 11 for my wife and she loves it to.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Perfect iphone 11 pro

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The phone has a bright and clear screen that has plenty of room to enjoy videos on the go. It is very easy to get adjusted to the missing home button. The touch screen is very responsive. The three cameras record video and take very beautiful pictures.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    iPhone 11 ProMax

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    My last iPhone was a 6plus. Excellent update. Got more memory. Love everything about it. My best retirement present to me. Also got one for my Niece for excellent grades.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    iPhone 11 Pro Max - Great Camera

    |
    Posted .
    Owned for 8 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Got this for my daughter because of the camera and so far she loves it! She takes all her photos and videos with this phone. She opted for the phone instead of a small camera and has no regrets. She updated from an iPhone 6 plus.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best Buy is the Best

    |
    Posted .
    Owned for 11 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    this is such such an amazing product, thank you to the great experience in best buy every time i go there. its my favorite place to go to.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
advertisement