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Customer Ratings & Reviews

Your price for this item is $40.28per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1907 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are delighted by the iPhone 11 Pro Max 256GB's superb camera quality, fantastic battery life, and great screen size. Many appreciate its ease of use and the ample storage it offers. However, some find the phone's price to be high and its weight noticeable. A few users also mentioned experiencing occasional performance issues or needing time to adjust to the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,907 reviews
  • Rated 5 out of 5 stars

    Love the new IPhone 11 pro max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera and the size. Everything is bright and snappy. Definitely a good upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone but similar to iPhone XS Max.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone thinking it was going to have more new features than the iPhone XS Max and well it really doesn’t. I don’t see a huge difference from the pictures with the two either. I did come from using an iPhone 7+ so don’t get my wrong it takes amazing pictures. On some of the apps on the top of the screen where the speaker is it does cut off onto some apps other than that the phone does work nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Photos and Battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The photos and battery life are unbelievable. I would definitely recommend this iPhone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 11. It has a great camera and the battery life is a lot bettet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera and video use lots of storage for photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, great camera. Battery is monumentally better than previous iPhones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is so cool. Recording even better wide lens effect. Love the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my favorite iphone yet! and i had their 1st one!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the size and quality they put into this model! I was so shocked that best buy had an abundant supply of these on the 1st day they went on sale!! after rumors were that if you didn’t pre-order you wouldn’t be able to get one right away! of course i was there when they opened the doors! and me and my daughter bought one without pre-orders! way to go best buy!!! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing photos, battery life is amazing. Cant complain much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone update

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially love the camera on this new phone! The larger screen is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen, great new features and awesome design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insane battery life and beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 Pro Max has the longest battery life I’ve ever experienced in a mobile device. I won give a breakdown as lifestyle and type of usage matters but I will have close to 70% percent left after the full day. I have zero dead pixels and the HDR OLED screen is just gorgeous. No complaints so far except for AT&T and their backend issues connecting my iWatch to the phone but that’s another story

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased this back in November 2019 as a gift to my son and ended up getting one for my self the rose gold. My son loved his and I definitely loved mine. The pictures that I am able to take with this phone are great and so far have no complaints. The only thing is that I didn’t get my points for this purchase ;( but everything else is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I upgraded picture quality is outstanding and I have more than enough space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves her new phone and takes awesome pictures and videos. Lots of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new 11!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone as always with Apple. Excellent photos! Ease of use is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new phone. Takes wonderful pictures and easy to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is incredible! Camera is amazing in the dark and the .5 zoom is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new camera on the 11 Pro Max. Easy to use and the full screen is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera love the wide lens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the green color, wide lens and big screen 10/10. Battery life is amazing too.

    I would recommend this to a friend