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Customer Ratings & Reviews

Your price for this item is $40.28per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1907 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are delighted by the iPhone 11 Pro Max 256GB's superb camera quality, fantastic battery life, and great screen size. Many appreciate its ease of use and the ample storage it offers. However, some find the phone's price to be high and its weight noticeable. A few users also mentioned experiencing occasional performance issues or needing time to adjust to the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,907 reviews
  • Rated 5 out of 5 stars

    Happy new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to spend this much but figured time to move from a 6+ that needed a charge every day. Good fo 2 days on a charge. Adjusting to simply swiping to change screens. Glad I went for the 11pro max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture Time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my phone for an early Christmas present & I love it! I can’t say enough how I fell in love with the upgrade on the cameras. I’m in school at SFA & take lots of pictures. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have read reviews that the iPhone is worth the price just for the the camera features. I could not agree more. And there are a lot more features than I had on my iPhone 10Smax. Terrific phone in all regards!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought about not upgrading to the 11 Pro Max and just getting the X, but I'm glad I did. Love the new features, speed, facial recognition and size of screen. Our family actually bought 5 new Iphones!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11 Max Pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this iPhone as an upgrade from her previous iPhone. The camera has been significantly improved (front and back) and the functionality is amazing. The only major drawback was the phone came with no charge and never goes past 80% of charge even with the battery improvement feature turned off. It’s under warranty so we are going to have it repaired. Other than that it’s an awesome phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great espescally camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone even at the expense. Excellent camera, great speed and great memory size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy to set up!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone, because my other phone broke. It was a bit expensive, but it was definitely worth every single dollar, i absolutely love the cameras and the extremely bright screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for several months now and love it! Love the big screen for watching YouTube videos. Very durable! I have definitely dropped it a few times and it’s never cracked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the phone. Especially because with it I can take good photos and record videos. I really like that now it does not wear as much from the edges as the previous versions,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size. Pictures look awesome. Haven’t had it long enough to have any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I treated myself to a new phone, and I have no regrets. I love my phone. I only wish that they had another color when I purchased it, but I still love it. The camera on this phone is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Phone for 2019!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this iPhone. It’s made solid and packed with new features! Best Buy shipping was better then the rest. My iPhone was sent 1 week earlier then projected. Highly recommend this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hugh quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I specifically bought this phone for my trip. I was able to record all the videos I wanted and take as many pictures as I wanted night mode became very useful! Great experience! Love my cell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 7 Plus which I loved to the iPhone 11 Pro Max. And I’ve had nothing but a great experience with this phone since I bought it this iPhone is totally worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same old iPhone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 7 Plus, and honestly not much of a difference in features other than Face ID and full screen. I still love it though. The new midnight green color is also pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 3 cameras on this phone. I love to take pictures and now I don’t feel I have to bring my cannon everywhere I go. Also the quality of the screen is way better than the iPhone 11 :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite iPhone of all time!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! The camera is absolutely amazing and I have taken professional-looking photos with it. Unlike previous versions, I have not had any issues with this phone at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great phone! I upgraded from the iPhone 7+, so needless to say, I’m very impressed with all the new features. Camera quality is amazing, and the green color is absolutely gorgeous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about upgrading my phone and it was everything I had hoped it would be but the most impressive thing has meet the cameras. The pictures and videos are crystal clear it’s unreal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone, I’ve always used Samsung products in the past. All I have to say is I’m never going back to Samsung. I love the camera on iPhone a lot more too.

    I would recommend this to a friend