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Customer Ratings & Reviews

Your price for this item is $40.28per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1907 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 Pro Max 256GB's superb camera quality, fantastic battery life, and great screen size. Many appreciate its ease of use and the ample storage it offers. However, some find the phone's price to be high and its weight noticeable. A few users also mentioned experiencing occasional performance issues or needing time to adjust to the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,907 reviews
  • Rated 5 out of 5 stars

    Obsessed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That camera is absolutely amazing, it’s super quick, holds charge and everything I hoped it would be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I waited to get this model 11 Pro Max 256 GB so well worth the wait.. LOVING the 3 cameras!!! Love the photos it takes plus it's a GREAT phone ... Plenty of storage space with the 256 GB easy to use and at last Apple improved battery life thank you Apple. Can go several days without a charge. Newest version of software works great NO issues. Had a iPhone 7 Plus LOVED that iPhone too.... it's for sale on eBay by the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best yet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous IPhone was an IPhone 8. I normally skip a new phone for every 2 years. With the upgrade window open, I made the jump and I haven’t looked back. I did upgrade from 64GB to 256GB. It look a while to get over not having a home button, but that issue was resolved after 2 or 3 days. It’s bigger, faster and has more power. No issues since I’ve bought it and everything transferred over smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone X and so happy with this purchase. Best Buy made this an easy transition through my At&T service and had the phone in stock as compared to waiting 3 weeks via At&t. The biggest difference I've noticed is the battery life which is pretty amazing and I feel is nearly double from the iPhone X. Lastly the camera takes amazing pics and I've just scratched the surface with using the pic modes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is definitely good screen size makesit easier to use device Little expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy to have upgraded to this phone mostly because of the speed and battery life. On a typical day, I still have over 75% battery at the end of the day. On a day where I am constantly using text, browsers, phone calls, etc., it lasted the entire day without needing to be charged until I was ready to go to bed. I'm still learning all the features of the phone, but I'm very happy with my purchase thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works but cost more...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an iPhone so it works as intended. But the 11 Max Camera and display are great. Worth the extra money. In the history of man has a tool be used so much and so often in every day of his or her life so it's nice to have quality in hand. iPhone is what you make of it. The Camera is great and the speed of use is great. Great battery life and wireless charging are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, but one major flaw.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an iPhone owner since the first release. I usually won’t even leave a review of any of my previous phone I’ve owned, but the thing that bugged me the most about this phone was the fact that Apple removed the 3-D touch feature. That is the reason I am leaving this product 4 stars instead of 5. The way I navigate through my phone was so much more efficient with the 3-D touch feature. I am not a fan of having to hold my finger at a link, wait for a few seconds, even if it works. Pushing the screen harder when needed was much more effective. The phone does have a great battery life, the camera is phenomenal. The apps are always working well. Glad they did not have a glass body this generation iPhone, because they just aren’t going to hold up to when you drop it on certain surfaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone to date

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, fast, battery life excellent. Price is steep but you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We treated ourselves to new phones from the 7 and couldn’t be happier with this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone, who this?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera! Runs faster and the max is not too big. Great for Netflix and chill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is exactly what it advertises to be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone and the upgrade was everything advertised - great screen, sleek design, new color (green), enhanced camera - the price always makes me cringe a bit but you definitely get what you pay for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used android phones. I thought I would try Apple this time so I could compare. For the most part it has been a smooth transition. I am glad I got the iPhone 11 Pro Max. It is a fantastic phone and has a great camera. It is almost exactly the same size as the Samsung Note I was using. For now I am undecided which operating system I like best. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use. Great cameras and good size. Too pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone, but not much change

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i upgraded from the iPhone 10 so there really isn't too much of a change for me. the camera is a better quality than previous models as one would expect and the battery seems to last longer. If you have the 10 you may as well not upgrade and wait it out for next years iPhone release as it should have bigger changes/upgrades unless you're just looking to have the newest and latest as i did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE LOVE LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if I had to do it all over again, I would have gotten just the 11 pro..was used to the size of my iPhone X, but the photos and especially the battery life and the bionic 13 chip is what sold me...no other phone comes close

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new iPhone 11 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a wonderful update from my iPhone 6. I was happy with the large screen and it worked great until fell into my pool a week before the new version was to be released. So what the heck, why not go for biggest and best. The camera is fantastic! And it is water resistant! But I have no plans on testing that. I like the new OS which is now also on my iPad. Couldn’t live without either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 Pro Max has been every bit as good as I expected it to be! The camera has lived up to the hype and with the new night mode, I don't have to worry about using a flash most of the time. The battery life is better than expected. I can make it almost 2 complete days without needing a charge. That would have never happened with any of my prior phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since updating my iPhone X to the 11 Pro Max I am extremely satisfied. Of course the phone feel and is much larger but not too large. As a senior with poor eyesight it’s nice to have a larger screen and bigger font sizes. The best thing is the camera upgrade. I’m still learning how to use all the camera features but am impressed with the photos I’ve taken so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPhone has been phenomenal. The speed at which it operates is Incredible. If you are questioning this buy, don’t. It’s a wonderful deal. I’ve not had one issue thus far, and will most certainly update this review if I have one within the warranty period. I recommend getting a tempered glass screen and a good case—this phone is glass front and back.

    I would recommend this to a friend
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