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Customer Ratings & Reviews

Your price for this item is $40.28per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1907 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are delighted by the iPhone 11 Pro Max 256GB's superb camera quality, fantastic battery life, and great screen size. Many appreciate its ease of use and the ample storage it offers. However, some find the phone's price to be high and its weight noticeable. A few users also mentioned experiencing occasional performance issues or needing time to adjust to the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,907 reviews
  • Rated 5 out of 5 stars

    iPhone lover.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the XS Max. It was well worth the upgrade for the amazing camera and battery life! The camera is fantastic. It makes it so quick and easy to adjust for close up and wide angle pictures. The clarity is something else. I can go 2 days with one battery charge and I’ve never been able to do that in the past with a iPhone. Don’t hesitate to upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best I phones I've ever owned, had not purchased a new iPhone since the iPhone 6. I did not like the " notch" at first but has gotten use to it. If you're thinking about an up grade this is a good phone to get. It's not really a pro phone, I think next year they will have a true pro phone with no notch and bigger screen. Good phone overall

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart phone ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 pro max is a great smart phone. It’s a little thicker than the last phone but I prefer it better and that means a bigger battery and longer battery life which is absolutely amazing. Everything works so seamlessly smooth and fast that includes Face ID swiping and app response time. You will not be disappointed and I upgraded from the iPhone XS Max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING PHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to say, I was hesitant going from my XS max to pro max thinking it would be about the same phone... it is, however, the camera and software has been fixed from all my gripes and issues with my xs max Its making every photo app so much fun , the quality it produces is simply unreal everything else from design to new screen/battery life improved also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the screen!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Either your an apple person or your not. If you are this phone is great. I upgraded from a 7+ and there are enough features with this model to feel like its worth it, bigger better screen, the 3 cameras, facial recognition, no home button. I thought removing the home button was going to be hard to get used to, but only took about a day, and I don't miss it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing, camera is the best, love the size & the color. Picture is much more brighter than most phones & battery life is awesome. Only thing is trying to get use to having no button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade from my iPhone 7 Plus. It was working OK but was out of on board storage. After owning it for less that two weeks I can say that the 11 Pro Max is better in every way. Screen colors, performance, camera, everything. Even the speakerphone is better. The cost was tough to swallow, but I'm very happy with the purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it's a nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still had an iPhone 7s so it was time for an upgrade. I miss the home button but I'm slowly getting used to the "swipe up" feature. And the face recognition is nice. I don't do a lot with my phone so I haven't played with all the bells and whistles but it takes great pictures. Battery life is decent but not as great as I thought it should be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera is very nice, just wish there was a 128GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an 8 Plus 256GB that I recently broke the screen on. For anyone who ever had an iPhone, this is the same but the camera is a big plus. I like the low light feature, after getting used to it I have taken photos of a subject i could barely see and turned out pretty good on the image. I just wish there was a 128GB options since i used about a total of 86GB on my 8+ but I guess the price difference overall is not that bad. I do miss the fingerprint button, the Face ID is taking some getting used to. Also, when I would rotate my 8+ at the home screen, the icons would re-arrange into landscape mode, but sadly does not on the 11 Pro Max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Upgrade from 8 Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stretched out the life of my iPhone 8 Plus for as much as I could. While this phone doesn't seem to be as big a of leap from the iPhone X, it's a huge difference from the 8 Plus. The three cameras aren't as cumbersome as I thought they would be, and actually serve a great purpose. The phone itself feels great in the hand and looks clean as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This year I wasn’t planning to purchase this phone but after watching all the reviews on Youtube I don’t regret my decision. Same notch and looks since the 10 came out but the performance, battery life and picture quality won me over. And tbh unless someone is that distracted or is that bothered, 99% of the time the notch doesn’t phase me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate pictures are crisp. Like the full screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Ermahgerds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the wife, she loves it...so happy wife...happy life. Great Camera, amazing battery life....especially if you go on YouTube and find techies that show you how to shut off all the features and settings you don't really need (like sending crash reports to apple). Overall solid phone, can't complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone a XS Max and there isn’t much of a difference but the camera is SO great! I have a 9 month old puppy whom I love taking pictures of! The design of the phone is also incredibly beautiful. Overall, I think it’s worth the upgrade, but I’m also someone who loves having the newest iPhone! You won’t regret it :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 apple does it again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful upgrade from my previous 8 plus. I am a photographer so I wanted to see exactly how the cameras functioned compared to my DSLRs. Not too shabby! I actually just went on a weekend vacation with just my phone and I was pleased with the quality. The battery life is fantastic and I honestly can’t say anything bad about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove top...nah!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The super wide camera lense is amazing I’ve been able to take great images using it!! I really like the added battery life. My old XS Max lasted just about all day, the 11 Pro Max battery life can still go into the next day and I’ll wake up to it having just a little over 25% battery life ! I’m super happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera and easy to use phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade for sometime but was hesitant as everyone says wait for the next iphone to come out. I am glad I pulled the trigger. I have been very happy with the quality of the Camera/Video and how easy it is to navigate through the phone itself. Its nice that everything transfers over from your old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great apple product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's phone. She loves it. The battery life has been great! On days during the work week, I honestly belive she could charge it every other day. Cameras, they are as good as everyone says. Pics are crisp and bright. All in all, this is the most I have concidered leaving my beloved pixel line. Good job Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, very big phone. Battery is life...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Upgrade!!!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 6S PLUS and I couldn't be more happy with my upgrade. I was able to take this 11 Pro Max on my trip to Morocco and everyone wanted to use my phone to take pictures. It's a great phone in terms of size, weight, functionality, and a great pairing with my new AirPods Pro.

    I would recommend this to a friend