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Customer Ratings & Reviews

Your price for this item is $40.28per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1907 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are delighted by the iPhone 11 Pro Max 256GB's superb camera quality, fantastic battery life, and great screen size. Many appreciate its ease of use and the ample storage it offers. However, some find the phone's price to be high and its weight noticeable. A few users also mentioned experiencing occasional performance issues or needing time to adjust to the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,907 reviews
  • Rated 5 out of 5 stars

    Heavier than iPhone XS Max - But Camera is Worth I

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavier than iPhone XS Max - But Camera is Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 11 Pro Max is great. it takes great pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera is amazing!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this phone is the best on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love everything about it. Best one yet. Wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Great phone Easy to use. Good quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp pictures!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image is very sharp. The pictures are super clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has the very best camera ever seen on a phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for all types of people!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, easy to use, such an awesome phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. Great screen. Best iPhone ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great iPhone with great features and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera love it, the new phone is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera pic quality. Takes great pics. Wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need a new one but it’s very nice powerful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if this phone is worth it yet. It’s ridiculously expensive, but the bigger screen and processing speed are nice. I only got it because my old phone was way out of date. I wouldn’t jump from the 10 to this phone, but would if I was on the 6.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iphone 11. I got it as a gift for my son and now I want one. Picture quality is great and having all the apps are a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone 11pro max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone for over two months and love it previously I had a IPhone 7. This model holds a charge a lot longer and charges very fast. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera is fantastic for an iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its an iphone, not much more to say. Get the larger capacity if you will be taking videos as it gets used up fast with all of the new cool camera stuff.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tricky APPLE COTPORATION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Hate that the next version came out APPLE 12. The notice was then made that Apple would no longer stock or sell the 11! Bad beans! Of course the item can be purchased from outside venders, but Don’t Call Apple!! This is a new strategy from Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From beginning to completion the process of picking up and activating my iPhone was nothing less than exceptional. The staff provided professional and courteous service. Notably, onlooking at how they interacted with other customers it was clearly a culture of excellence in customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy experience excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were focused on this phone, and based on previous experiences, decided Best Buy was our best plan. They had what we were looking for in inventory (could see on the website before going), and as always, were met and helped quickly and positively upon arrival. Great experience!

    I would recommend this to a friend