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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1907 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 Pro Max 256GB's superb camera quality, fantastic battery life, and great screen size. Many appreciate its ease of use and the ample storage it offers. However, some find the phone's price to be high and its weight noticeable. A few users also mentioned experiencing occasional performance issues or needing time to adjust to the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,907 reviews
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve lived in the Apple eco-system for years. The fact that the software and hardware are made by the same company means seem less integration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest thing I immediately noticed is how much lighter it is than my previous phone. It is amazing what a few once’s can do for comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone and service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone and set up was a breeze with Best Buy’s help. Great price and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I am an Apple fan and I must get the latest tech and I git this...my kick u walked in without the wait and walked our with this beauty...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone with great options.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an iPhone person for quite some time now and I have bee been very satisfied with everything the phone provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First timer as a IPhone holder.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to it and getting to know it. It has been pretty cool. It's a lot different from the Android. Yet, I'm up for a change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone I’ve Ever has

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an iPhone user since the original and this is by far the best one to date. I miss things like 3D Touch and a physical button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone. My only regret is not getting the iPhone with the bigger memory (GB). I thought 256 would be enough for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues this far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cell phones are hard to write after a week. So give me a couple months and I can tell you if it’s a really good phone or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera doesn’t disappoint

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 7 through bestbuy pre-order, which was way easier than having it shipped or dealing with the lines at the Apple store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone Pro MAX

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was simple and quick. No long lines like your carrier stores or apple store. I was happy with the questions I had. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything work as expected. Camera features is great especially the night mode and wide angle lens for group photos and landscape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter (she loves Apple products). She hasn't had any issues and it's been almost a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple products but if all of their future products will be 5G, this iPhone 11 will likely be my last iPhone. If there is ever a time when 5G is all that is available in mobile phones I’ll just be a mobile phone dropout. I may be just a 1 person protester, but so be it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Pro Max 256GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is totally amazing I started out with the iPhone 4 and they only get better. Thanks apple for making great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the X and gotta say well worth it. The camera configuration takes a bit of getting use to, but overall very nice phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it’s so cute I miss all love love you too love love you love miss you miss miss all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Phone!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! So user friendly and fast! If you’re thinking of upgrading, get this phone. You won’t be sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad that I upgraded

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new phone. My iPhone 6's battery stopped charging so I upgraded. I am glad that I did. I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Camera!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife’s old phone memory filled up and she’s the main picture taker in our family, so we decided to upgrade! Well worth it!

    I would recommend this to a friend
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