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Customer Ratings & Reviews

Your price for this item is $40.28per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1907 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 Pro Max 256GB's superb camera quality, fantastic battery life, and great screen size. Many appreciate its ease of use and the ample storage it offers. However, some find the phone's price to be high and its weight noticeable. A few users also mentioned experiencing occasional performance issues or needing time to adjust to the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,907 reviews
  • Rated 5 out of 5 stars

    Decent phone, Not sure overall though

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Apple fanboy, but i am not totally sold on the new iPhone. I really enjoyed the X model, but this one is just alright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can you say. It’s an iPhone. Love the new camera features and so glad to finally have true night vision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the pro max best iPhone yet I wish the gold would of been the same as the max but this phone is still beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and screen!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new green option. The back of the phone is less slippery than the older models and is not easily scratched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from a iPhone 7+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone 7 Plus for years and decided to upgrade to the new iPhone 11 and couldn’t be more happier with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never disappointed with apple products just a little surprised that you no longer get a charging cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dog Bite!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife’s 8 max vs. 110lbs Shepherd. Wife got an upgrade! Everyone happy except the 8. It’s an Apple...nuff said!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE PHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lighter weight than the iphone 8 I had! Easy to use if you know i phones...... love the color resolution and functionality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dealing with battery & heat issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 11 Max Plus gets hot to the touch very quickly and the battery drains faster than my iPhone 7 Plus. I have tried restoring to factory settings but it didn’t help the issues. It is also much heavier than my iPhone 7 Plus.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PHONE EVER

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a true Apple Person then this phone has it all. I do more business with this phone than I do on my Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and buying through Best Buy A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my previous Apple iPhone. Great pricing at Best Buy and easy process. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid upgrade.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a XR. Blazing fast and OLED screen. If you’re coming from an iPhone 8 or below, you won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did curbside pickup to purchase a new phone at Best Buy and it was a flawless transaction during this pandemic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Love

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with an iPhone. Bought this one to replace an older model. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Camera Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next step in iPhone evolution. Can’t wait to see what is in store for next year. The new camera features are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    meaningful upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This step up makes a difference: camera, battery life, and bigger screen area without increasing the footprint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 11 max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone lives up to the high Apple standards i have come to expect. Very quick data transfer from my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent buy and the buying experience from best buy is seamless and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 11 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously a great phone - and with a case a tight fit in my pocket. Currently figuring out how to use newer features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is Fantastic! I love it. The voice sounds so clear as if the person is in the same room.

    I would recommend this to a friend
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