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Customer Ratings & Reviews

Your price for this item is $40.28per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1907 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are delighted by the iPhone 11 Pro Max 256GB's superb camera quality, fantastic battery life, and great screen size. Many appreciate its ease of use and the ample storage it offers. However, some find the phone's price to be high and its weight noticeable. A few users also mentioned experiencing occasional performance issues or needing time to adjust to the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,907 reviews
  • Rated 5 out of 5 stars

    Excellent design and amazing camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have upgraded from an iphone 6 plus and the difference in performance is night and day! Processing speeds are fast, apps load in a second and surfing the web to open pages is also quick. The camera is professional grade, great for night time photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Iphone I Ever Purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone ever. Super fast. Face ID works super fast and from any angle. The camera is unbelievable. Like it states it has a pro camera. Battery lasts all day and I have no issues at all with this phone. Don't hesitate on buying one. Thank you Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great up grade from iPhone 10 max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fish eye lens. You can be close to a group of people and not have to tell people to get closer. Also the camera responds a lot better in low light. I was able to compare the two phones side by side. It is a lot faster and worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera on this phone. I have been taking photos all the time now with it. The battery life is amazing as well. I’m up at 2am everyday for work and this last me all day with never having to put it on charge to mid day the next day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHERE HAVE YOU BEEN???

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a flip phone for the past 6 years and although I loved it--it was just getting to difficult to handle business. This phone is so smooth and easy going how can you not love it. The camera takes better Portrait pictures than my DSLR!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new baby! iPhone 11 Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this size the best, I’m upgrading from the iPhone 8 Plus , so same size just longer lasting battery and superb camera!! I’m in love with my new phone-thanks Best Buy for support and very easy set up! You won’t regret this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this phone. Face ID is noticeably faster and works at more angles than the iPhone X. Cameras work very well and the zoom works like no other phone. The battery life is outstanding and it charges so much faster than the previous phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from and iPhone 7 Plus so I haven’t even tapped the full potential of this iPhone 11 pro max! So far it’s seamless and easy to use. The camera is AMAZING! you won’t be disappointed! And you’ll get over the three lenses. BUY THIS PHONE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better and better

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been amazing so far. The battery life has held up and the camera is awesome. I have not dropped it yet so I can not attest to the sturdyness but I keep it in my back pocket and it has not bent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is the way to go.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. I have since passed it on to my SO, and he is now enjoying the benefits of having a Apple connection to the family. Having such amazing tools that can control the entire home from a touch of a button is great. We also would like to say every single apple product we have ever gotten has been a blessing. They really take care of their clients and I don’t have to worry for at least 6-8 years for the items to be obsolete. They continue to do updates. This phone is smaller so he doesn’t mind throwing it In his pocket. If you want a bigger screen though I would suggest upgrading. It’s the biggest difference, that and the camera of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best One by Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have upgraded since the I phone 3 and this is by far the best phone ever. Much better battery, yes much better and a great camera that allows great quality and creativity. A great display and much better graphics for the user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best iPhone Yet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Battery Life on this Phone is Amazing!! I recently upgraded from the iPhone XS Max and I contemplated on keeping my previous phone! I do not regret my decision at all! Back Camera Takes Excellent Pictures as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve got the phone for about a week and love it! The camera is awesome with all 3 lenses to give you different depths while taking photos. Not having a home button is new to me so it’s an adjustment. So far I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BATTERY! OH MY! THE CAMERA!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I'm hearing impaired. I heavily rely on video communication versus voice communication. So I easily drain my battery on my iPhone. But after upgrading to this, you have no idea how thrilled I am to have an iPhone that lasts me from the time I wake up until the time I go to sleep. The battery hasn't gotten low when going to bed. It's so great! When upgrading from iPhone X to iPhone XS Max, I was horrified by the front camera's beautify feature. I take a lot of selfies on X until XS Max, I never took selfie ever again. It was awful not seeing my face naturally because it looks like I'm wearing makeup or own a Samsung phone. However, upgrading to iPhone 11 Pro Max... I was so happy to see that the selfie camera is back to natural like photos. No, beautify garbage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with iphone 11 max pro. It is very similar to the X but the camera is great upgrade & the battery life is a bit better I definitely noticed a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New features, beautiful pictures , very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is excellent, it’s features, camera takes beautiful pictures also videos has a white or dark features to choose , there are many more to write I’m exploring it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a great ordeal in trying to get my phone, I am thoroughly satisfied with the product. The camera is awesome. The ease of using it is great. Still getting used to not having the home button. Highly recommend getting one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Worthy Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from an iPhone X up to the Max Pro and couldn't be happier. The midnight green is an amazing color and has to be seen in person. The phone is lightning fast and the 3 cameras shoot amazing quality. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect, amazing camera.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new design of the phone with the frosted/textured glass. The three camera lenses are great, they take a little getting used to when you are using the extra wide, I have a few pictures with my finger in the corner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Reception and Great Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a 6s and needed to upgrade. This phone and camera have been a great choice. It's thin and high quality. Many improvements with each new generation, but this one is exceptional.

    I would recommend this to a friend