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Customer Ratings & Reviews

Your price for this item is $40.28per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1907 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 Pro Max 256GB's superb camera quality, fantastic battery life, and great screen size. Many appreciate its ease of use and the ample storage it offers. However, some find the phone's price to be high and its weight noticeable. A few users also mentioned experiencing occasional performance issues or needing time to adjust to the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 1,907 reviews
  • Rated 4 out of 5 stars

    Crazy Beast

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "THE BEAST" can be a problem, it is excellent for a phone, but there are little idiosyncrasies that drive you crazy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems that certain functions do not work correctly. Volume, even if on max and change with button off, is not loud enough at times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There has been a couple glitches in the iOS 13.0 but new updates with fix them. As far as the screen and processing speed it’s great!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera complicated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The use of the phone camera is ridiculous, if its not broke dont fix it apple. They added so many more was to confuse someone that just wants to take a picture with the flash on without having to press 6 Different options before it finally does what its supposed to. Even then it still ends up doing what it wants not what the user wants

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid high quality phone, only issue is with intermittent Bluetooth connectivity loss to car system and Bluetooth headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a huge fan of the phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if others are having issues with their phone freezing up and then having to reboot but I am and it’s frustrating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love my iPhones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had some many that I've lost count. I love the color, but BE CAREFUL. Shattered area around the camera after 3 days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gotta get those points

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy says I get 25 points added to my account if I review this device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best iphone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrade frome iphoe 8 plus, screen is big, very useful when checking email. but I miss "Fingerprint recognition" .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So much to learn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my phone but I feel like there are a lot of new things to learn about it and not enough hours in a day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faster than my old IPhone 7 Plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the new form factor coming from the iPhone 7 Plus. So far so good, still getting use to the new device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best phone for the money but the best iphone. Works as it should.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing Special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting much more from this phone. It was basically more of a hassle getting it set up. nbd

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone if u have xs don’t change

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok apple has a new plhone great only difference is the camera guys they’ll probably slow the xs down

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an upgrade and really like it so far. Still learning to use some of the new features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s nice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the home button and prefer the thumbprint over face recognition but otherwise great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone but poor service with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this phone based on reviews and the fact that I needed to upgrade so I could gift my iPhone 8+ to my son. When I got the phone it had an AT&T chip to activate upon arrival. After several attempts, I had to get a new chip from AT&T. Also, when I got the 4M subscription for Apple Music it only gave me a free 1M trial.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that I need to put a certain amount of words I should be able to just say all good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be a great product. I was not given an overview of the product or a comparison of others. I was told by the seller that she didn't have time for that. I was desperate for a new phone. Takes a lot of getting used to.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Apple iPhone. A little disappointed in the camera as it’s hyped to be great.

    I would recommend this to a friend
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