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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1951 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 11 Pro Max 64GB's camera quality, battery life, and ease of use. Many appreciate the large screen size, though some find the phone's weight takes adjustment. While the design and features are also praised, the high price point is a common concern for some customers. A lack of 5G capability in this model is another drawback mentioned by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,951 reviews
  • Rated 5 out of 5 stars

    best Iphone yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using an iPhone 8plus and was very happy with everything , once this product was launched I just wanted to see one and experience the screen and camera. Let me say that if you do not have an iPhone X or above then you are missing out the screen is amazing and the new bionic chip makes using the phone and apps feel like the first time I used an iPhone, it is that much better. Last if you are not using best buy for all you electronic needs you need to switch and really look into what they do and how good their customer service is. Apple has out done themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man I really love this iPhone 11 pro max in every way. The camera, battery life and design is so nice. Phone feels really good in your hands with no case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 11 Pro Max 64GB - Nice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPhone 11 Pro Max. I've had the phone for over a year now and it has been great especially for the excellent camera pictures. I like the larger size (Max) for easier reading with old eyes, however it sometimes is too large for some pockets. Also, with Tech improvements, now I'm wishing that I had more space than the 64GB. The promotional deal from Verizon/Best Buy just before Christmas was great and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new iPhone 11pro max. Long lasting battery, very sleek, beautiful phone, great visuals, photo capturing, and amazing speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been loving this phone. Ease of use and super good camera. Battery lasts all day. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it very long but love it so far. Takes great photos and has decent battery life. Simple to use. Love the facial recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of years ago I was in need of a change and bought a Samsung Galaxy Note. It wasn’t an awful phone, but I definitely missed the ease and style of an iPhone. I’m so so happy that I returned to Apple with this phone. The camera is excellent, the function is also excellent and easy to use, the battery life far outshines my note, and (personally) I like the way it looks more as well. I think it’s a great phone and worth looking into if you’re switching to Apple or just upgrading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone with a large screen and plenty of storage. The camera is better than any camera phone I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as advertized

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big upgrade to the Iphone 8 I traded in. The speed, battery life and camera are exceptional! Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPhone favorite so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last IPhone was a 7 plus(my previous favorite) this phone has great camera, no major improvements with SIRI, it’s extremely fast especially with the facial recognition. At first I missed the home button, but after using raise to wake and facial recognition, no problem. The battery life is the best feature, I’m using it for work and personal, (2) separate emails, Twitter, Instagram and Safari use as well as location services on. After 1st complete charge, 16 hours, and wasn’t dead!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone has an awesome camera. Love the battery life but downfall is that it’s a bit heavier than previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fastest Iphone yet! The battery is also great! And I am so happy that I can take pretty pictures with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Went from 16G space to 64. The new features are great and easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! The battery lasts all day! The picture quality is amazing as well! So easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11 PRO MAX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this is iPhone, I love it. The camera is by far the best one I have seen on an iPhone. There are many new options available for the user to choose when taking photos. I have been pleased thus far and haven’t had any issues, yet. I expect that with the release of the 12 most people looking for an iPhone will go with the newer version however I chose this because of the longer battery life and some options that will not be available in the 12. Overall I fee like this would be a smart buy for anyone in the market to upgrade their mobile device. A tad less expensive than the newest one but still packing a little punch to the wallet. Remember to include the purchase price for apple care (for all those opps moments) when tallying the total cost of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to purchase an iphone at first. Not because of the brand but because it is an IOS phone. I was an android fan, until now. This phone is amazing. The battery life is spectacular and the pictures come out amazing as well. over all I highly recommend it. It will take some time to get used to the switch from android to apple. but it is worth it. I am willing to continue learning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On a whim I decided I wanted to upgrade to the IPhone 11 Pro Max. I had the IPhone X and really enjoyed that iPhone. Anyway, I love this phone the camera is awesome. Mostly what I use it for is for taking video and pictures. The large screen is nice. Wish it wasn't so expensive. Hopefully this one will last a good while. I wasn’t sure if I would like the gold color but it’s actually really pretty. Shout out to Ethan for great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want great camera this is the one!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so fast and takes great pictures! The ease of use is awesome! The best iPhone I’ve owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing crisp phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had this phone for long but I already love this phone, long battery, crisp camera and it’s fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CatDog21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I wanted to give up my iPhone XS Max because it is an awesome cell phone. I am impressed with the iPhone 11 Pro Max. the battery life is extraordinary but so was the XS Max for the purpose I used it. I love the 11 Pro Max and I'm still learning the cameras. I'm happy that I made the switch. I also wanted a phone with the same body style. Not ready to go back to the square

    I would recommend this to a friend
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