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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 703 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 5.0 out of 5 stars

  • Camera

    Rating 5.0 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone 11 Pro Max's camera, describing it as incredible. They also appreciate its long battery life and attractive color options. The phone is considered easy to use and the unlocked version is a popular choice. On the downside, some customers find the price to be a bit high and wish it was less expensive. Additionally, a few customers have mentioned that the phone is heavier than previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 703 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good products I love it and I definitely recommend this to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel like the camera isn’t all that what it’s hyped up to be. Phone size good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy , iPhone are the best and hope to see more color options

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11 Pro Max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t have any difficulties with the phone, still intact!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice features

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cell phone I have purchase for upgrade it is handy with cool features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone ever , well worth it. A must have for Apple heads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Like the product would buy it again. Trust in Best Buy!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fan of iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really great updates from old one. Works better then old

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iphone 11

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite phone ever **** Android lets go!! Hdjsjdbdb

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the product and service provided in store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a costly phone. Comes with best camera, fastest processor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a fine phone. The same as usual but better around

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I like it so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far it looks brand new and smooth as open box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I never had an issue with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife said it takes great pictures, and has a great screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An unusual, unisex color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has additional features you will love!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her phone. It is worth its price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple IPhone 11’s and 11 Pros software issue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 and 11 Pros have software issues. The Bluetooth cuts in and out. I have had issues since November, went through two IPhone 11s and now two Pros and they all have the same Bluetooth issue. I’ve tried restoring all of them, not backing them up and starting fresh with no resolution. Took them to Best Buy and they can’t find an issue. I have been in contact with Apple for two months and they did Bluetooth logging and confirmed the issue and confirmed it was a software issue and not hardware and said to wait for an update. So Apple released a $1150 defective product and still haven’t found a fix. I’ve been a Apple die hard for a long time. Probably won’t get the iPhone 12.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice color Iphone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd iphone I purchased and love the green color. The pictures are some of the best I have ever seen on a smartphone. The speed and memory has been upgraded

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse phone ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid cash for this (about $1200). I’ve had issues with this phone a month after purchase. With COVID, I can’t even take it to APPLE. They advised I could send them my phone and they’d review it which would mean that I’d have to go without a phone. Every phone I’ve purchased from Best Buy has issues shortly after purchase for some reason. I definitely wouldn’t recommend this device. I can’t use it half the time

    No, I would not recommend this to a friend