Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $679.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 544 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 12 5G 128GB's camera quality, ease of use, and its smaller size. Many appreciate the improved battery life, 5G capabilities, and the phone's design. While some miss the home button, the overall performance and storage are also frequently praised. A few customers noted the higher price point as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-544 of 544 reviews
  • Rated 3 out of 5 stars

    Not a fan of the screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new OLED screen is half gimmick. It’s funny because the Retina display was already at a resolution in which you can’t tell the difference (hence the name). The iPhone 12 screen is worse for displaying text than the iPhone XR screen. iPhone 12 is terrible in showing white color. Put side by side in daytime light, the iPhone 12 is yellower, has less crisp text, and is objectively worse to look at. At the Verizon store, I was told to turn off true tone, but I like true tone and have always had it on on the XR. On top of that, the viewing angles on this screen are worse — the colors change depending on the angle you look at it. Sure the blacks are better, but do you not use your phone during the daytime? Bummer. This is a shame because Apple had really perfected that LCD display. Other than that, I love the revert back the square design and it’s lighter and smaller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy is the Best Shopping App !!! Everything here is so sinple not complicated

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY from Best buy they LIE about the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What ever you do, do NOT buy an Iphone from Best Buy. They lie to you, their site said that I would get 100.00 off. So my daughter (who had been saving) got excited that she would get new phone. When we got to the store they said the web site was wrong and we cannot get the 100.00 off They LIE, LIE, LIE very disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad experience After waiting 20-30 mts in line, I was told to cancel my best buy order since they could not activate it. Would not recommend best buy any more

    No, I would not recommend this to a friend