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Customer Ratings & Reviews

Your price for this item is $18.89per month
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Customer reviews

Rating 4.7 out of 5 stars with 398 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the iPhone 12 5G 128GB favorably, particularly praising its camera quality, ease of use, and battery life. Many appreciate the phone's design and lightweight feel, along with the added benefit of 5G connectivity. However, some users expressed an adjustment period to the absence of a home button and occasional challenges with Face ID. Overall, the positive feedback significantly outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 398 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Iphone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iphone 12 has a sleek design and is easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 5 out of 5 stars

    Loving my iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her iPhone. This replaced the iPhone she previously had which was an older model. I would highly recommend this item. I am thinking about up grading this one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Apple iPhone 12

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the Apple products, Apple iPhone 12 is a great product for our needs. Easy to use and set up from old phone. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I phone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was still happy with my Iphone 6 this model has a much better camera quality and other features like the great memory and quick charging ability.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much like this new Iphone 12, and it was a great deal getting it at Best Buy. The salesperson was very helpful and set up everything for me. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    IPhone upgrade from 7 to 12”””

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of an iPhone was very easy and the sales person/tech help in setting it up was professional, patient and effective. The phone works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I am elderly and this is very user friendly. I had a #6 phone and went to this and was surprised how easy it is to operate. The young woman at Best Buy was so helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Apple 12

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovee we the 12 it very easy to handle great device I personally recommend this device to all apple supporters.when texting and playing on phone it’s very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Apple Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slick phone. Always been an Apple fan and this phone is up to the usual standards. Had a little trouble loading apps from my old phone onto the new one. Some of the apps were waiting to load, then they would only load about 2/3 then just stay frozen. I fiddled with a few things, then did a restore from my iTunes backup and all seemed to work fine. Apparently this is a common problem with this phone according to some online forums. Otherwise nice phone. And I LOVE the color

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone 12. Camera takes awesome pictures. The other special features are awesome. I love the face recognition, swipe up & swipe down for accessing the control panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at chandler Best Buy! Got new red iPhone 12 128 At&t only paid $87 including a clear case traded in a iPhone 8 +. Last year got a new Bosch dishwasher

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phone 12

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone, it can be a little expensive but I think it was worth it, the Battery life is long, I can use it all day and still have at least 30 by night.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are an iPhone person, getting the latest model is always fun. The camera is improved and the seamless data migration makes this a very convenient step up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Really like my new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great phone and I really like it. It is doing everything I want it to do very well. I do miss the headphone plug in though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size Excellent speakers Still getting use to no home button Glad my old charger still works with this phone Battery is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and Reliable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the iPhone that finally lured me away from Android after many years away from Apple. It does everything well, every time. The only place that Android phones beat the iPhone's is on the spec sheet. When it comes down to real world performance these phones are just so well optimized to efficiently integrate their hardware and software. They work very well without the quirks, software issues, and shortened battery life I've experienced with the last several Android devices I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect phone, excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the phone I was looking for. Excellent service and easy transfer of all my data and apps. Could not have been any easier.

    I would recommend this to a friend
  • Cons mentioned:
    Face id

    Rated 5 out of 5 stars

    Iphone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone. It’s a significant upgrade from where I was. Not crazy about face ID but that’s not a phone negative, just personal preference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic white 5G phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And it’s an amazing phone I got it through the AT&T trade in plan and simply loving it getting the 5G experience. White color is simply amazing

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the IPhone 12 to upgrade from an IPhone 6. Not sure if it should have purchased the Pro. So far the 12 is working great for me.

    I would recommend this to a friend
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