Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $679.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 544 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 12 5G 128GB's camera quality, ease of use, and its smaller size. Many appreciate the improved battery life, 5G capabilities, and the phone's design. While some miss the home button, the overall performance and storage are also frequently praised. A few customers noted the higher price point as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 544 reviews
  • Rated 5 out of 5 stars

    Phone and iPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products arrived on time and work as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 128gb

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality iPhone. The finish on the iPhone is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone 12

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great price, love Apple, great color...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was very impressed with the new I-phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 rocks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Apple has done it again. Great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    alzado

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, just what he needed for college!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy iPhone 12 at the right place

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service just perfect! Very efficiency and nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same goodness

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another solid Apple product. It's a good phone. Hi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my sons phone..I have an android...he likes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, would recommend to anyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The iPhone meat grinder...

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of the differences in the later versions of iPhones and expect excruciating challenges with transition from older phone. So far two trips to Best Buy, and about 3 - 4 hours of time there in terms of wait, long long times for mirroring of new phone first from old one and then from the cloud when the phone to phone failed. Old earphones won't plug into new phone, and a LOT of my apps are requiring new set-ups. This all needed when my old iPhone 6, with repeat operating system upgrades, finally got to a battery life under an hour, and I was constantly carrying and using external power packs. And of course new investment in covers, screen protectors, etc, etc, all rendered obsolete buy Apple. None of this is news, of course. They know exactly what they're doing. The Best Buy folks were helpful, but it took multiple "experts" to figure things out. And it becomes pretty impossible for the user/customer to figure out problems when it even involved a defective new adapter for earphone plug in. This has all been frustrating and expensive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Gets real warm when charging. Would recommend to a friend as a lower cost iPhone. Picture quality is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you were thinking of an upgrade think again because with my 11 pro max there’s no reason to upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. Process to buy wasn’t. Lady told us incorrect info re the Verizon activation charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone12

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble transferring Gmail and calendar. Everything else is very nice, especially the purple!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    upgrade fron iPhone 7

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my gf. upgraded from iPhone 7. happy with it and she's learning the ins and outs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Younger Operators

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the younger groups but does not have efficacy for older adults.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid phone good price would recommend Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Still trying to learn all it’s features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much improvement from other iPhones. Phone could be lighter.

    I would recommend this to a friend