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Customer Ratings & Reviews

Your price for this item is $679.99

Customer reviews

Rating 4.7 out of 5 stars with 162 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the iPhone 12 5G 128GB's camera quality, citing its ability to take amazing photos. Positive feedback also highlights the phone's battery life, ease of use, and its appealing size and weight. Many appreciate the ample storage capacity. Overall, the iPhone 12 5G 128GB receives praise for its performance and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 162 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 5G. Very fast. Easy to transfer data from old phone(7 plus). Just wished it came with headphones

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new design it is very easy to handle and best of all you don’t loose any screen size

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Iphone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall performance and function. Only had some trouble with speaker phone audio when facetiming, but everything works great and battery life is unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster, stays charged longer great upgrade from iPhone x, love the color

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this iPhone 12!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have just had my new phone a week, so no problems but so far I love it! Camera does a wonderful job of photos, and there are other new features I enjoy too. Definitely do not regret the selection of this model iPhone or my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Excellent but pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading, excellent screen and sound. This is a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    happy with purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Great battery life. good camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it much faster then iPhone8 plus also also like the camera

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    IPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone fast sleek and overall the BESTEST great gift

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet. Great battery life and a fantastic camera!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Perfect phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet. Great battery life and a fantastic camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Apple iPhone 12 delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I per-ordered a new Apple iPhone 12 for delivery on the first day of availability, October 23rd. At opening time for the store, I was outside waiting with about 4 others. As we walked into the store and over to the Mobile phone area, there were five Best Buy employees waiting for us. After giving the tech my name, he went over to a cabinet and returned with an iPhone that had my name on the case. The rest of the set up went smoothly and I walked out with a great new phone. There are many improvements over my old iPhone 8. So far, I am very happy as I learn about all the new facets of operating this new phone. The ordering and delivery of the phone was seamless, it couldn't have gone any smoother. I do believe that all phone are overpriced, but what can we do?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    An advanced phone that I needed most.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant look, long battery life and sharp camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Well designed phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful pictures, easy to use and faster processor.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgrade. The size a bit smaller but I adjusted well. Camera is great quality. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Regrets with the 12 Pro - I use the telephoto all the time, extra Ram is going to be useful as my X dumps apps all the time, the stainless finish is gorgeous, and 128gb storage is a necessity for me, which reduces the cost gap between the 12 Pro and regular 12 anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More storage on this phone which is the reason I purchased it. Camera and volume better too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Andrew's wife enjoys her new phone. :-)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband's name appears as the reviewer, but I am the owner of this phone and I love my new phone. It's a good size for my small hands and fits in most back pockets and/or purses. I haven't experienced issues or glitches yet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It’s an Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Iphone. Either you like them or not. Only difference I could see between the regular and the pro was the camera and to me that wasn’t enough to pick the pro over this one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. The quality is unmatched. All the functions and features were well thought out. This was a major upgrade for me. I had the iPhone 6 and upgraded to the 12.

    I would recommend this to a friend
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