Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $679.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 544 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 12 5G 128GB's camera quality, ease of use, and its smaller size. Many appreciate the improved battery life, 5G capabilities, and the phone's design. While some miss the home button, the overall performance and storage are also frequently praised. A few customers noted the higher price point as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 544 reviews
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I really like this phone! I transitioned from an android and I don’t regret the decision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that works well and does a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, no issues. Purchasing and activating in the store was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone12 Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone design and features. Purchase and setup done efficiently by associate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone -- the camera and functionality are really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are upgrading from iphone xr or iphone 11 this phone is pretty much the same looking phone however there is hardware improvements overall. I haven’t had any issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    My new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the new iPhone 12 and so far so good, not as fast as I thought but it’s a really nice phone with a really nice camera

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly pleased

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a bit to get used to, I’ve only had androids. I initially had trouble with my Apple ID

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very happy with this phone. For my needs I didn’t require a higher model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great store experience no issues at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone altogether.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for early Christmas present, and he loves it. Options on it are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but it has some random glitches every now and then unfortunately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a bang for the buck phone, the value you get from this is the biggest value in years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple convert

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son came over to the dark side from Android because of the opt out default setting in the recent IOS upgrade. So far he’s adjusting well and likes the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ask for a paper receipt

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. But make sure you specifically ask for a paper receipt before you pay or they will automatically send you an email one without asking your preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding servive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Krishna was patient and explained everything to me. 5 star employee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone on a $400 trade in deal for my Iphone XR. Great deal and excellent phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Does everything I need it to do. I would definitely purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to use. Display is easy to see. Good camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great Best Buy service. Been buying my phones there for over fifteen years.

    I would recommend this to a friend
Sponsored