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Customer Ratings & Reviews

Your price for this item is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 183 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the iPhone 12 5G 64GB's camera quality, particularly its night mode, and appreciate its size and ease of use. Many enjoy the available colors and the speed provided by 5G capabilities, along with the improved battery life compared to previous models. Positive feedback also highlights ample storage for many users and a lighter weight than expected. The phone's features and smooth setup process are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 183 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty standard iPhone, this time in a little larger screen, with 5G, and Red (again). If you have used any apple product, you will have no issues with this phone. Decent cell coverage and speeds with Sprint.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    I Phone yes. Best Buy no.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an SE-1, because it was starting to fail. I like the large screen and the Apple Software. I miss the home button and the fact it does not come with a charger. I also miss a headphone jack. I ordered online and made an appointment to pick it up and set it up. When I arrived at Best Buy the person in the phone department called out sick and no one to replace them. Best Buy Customer Service one star. I purchased the phone at Best Buy because of the 18 month no interest. Next time I will have a phone delivered to my house and go to my cell carrier or the local Apple Store to have the phone set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great deal on latest model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in for an earlier generation since I figured the 12 would be more expensive. Then I talked to the salesman and found there was an even better deal with it. Love the phone. Great features. Love the blue color!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone12 works great the camera is amazing the upgrade is worth it. 5g is excellent searching the web and downloading is very fast. Really great buying iPhone12 if you get on sale the savings are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Compact Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Wish I would have gotten the 12 max now. As always, you can count on apple not to disappoint. Fits perfectly in my pocket, charging is awesome as well as the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new IPHONE 12. I like the size the speed and the facial no more home button. I really like the screen protector. No more scratch’s or smudges.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best iPhone ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPhone I’ve ever had. Higher camera rate higher speed lightning fast charging I recommend give me the iPhone 12 also everything looks better in black

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Another phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone. This one or the last one, they are all pretty much the same thing. Better camera and processor, but overall the same

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if youre looking at this product youre probably already sold. this review won't sway you but if it does, get this phone. fits nice in hand. camera great. fast.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Size

    Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Had the XS Max before and this is the perfect size now. Love the color too, more of a cream than a white but still beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar to my old IPhone XR except picture quality brighter. Love the red color. Phone back color almost looks orangish. Has ample storage with the 64g for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iPhone is the best. Easy to use, Holds a lot more clear pictures and less charging. Holds so much more with many new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great still. Have had this phone for a while and glad it’s done well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Size

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of this phone is beautiful. Perfect size for the women that like to slide their phone in their pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    IPhone 12

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just obtained this phone from recently having a IPhone XR this phone is lighter and faster the screen resolution looks great

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cell Phone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good cell phone. Battery last long. Nice color. Come with Shim Card which making easy for the phone activation

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, hardcore, great pictures, and is waterproof as I found out when I fell asleep in the tub!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Love apple. Great buy back value. Love Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Iphone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the iphone 12 really is great. much faster than the 11. and the camera quality and nightmode is way better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Iphone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase - I plan to return to the store to purchase an iPhone SE for my grandson for Christmas.

    I would recommend this to a friend
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