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Customer Ratings & Reviews

Your price for this item is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 183 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the iPhone 12 5G 64GB's camera quality, particularly its night mode, and appreciate its size and ease of use. Many enjoy the available colors and the speed provided by 5G capabilities, along with the improved battery life compared to previous models. Positive feedback also highlights ample storage for many users and a lighter weight than expected. The phone's features and smooth setup process are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 183 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone quality is great ! See words clearer and pictures

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this phone so far. And it takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    i phone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone..faster processing..love it.. great serviceso far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Feels good in the hand and iOS 14 is great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an iphone... little shinier and bit faster than the i8 I upgraded from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will only go to Best Buy for phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Love going to Best Buy for our phones. They have the best plans and insurance with great prices. Their phone department is heloful and keep you entertained while you wait for them to set it all up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this phone a few days and so far it's everything I would expect from Apple. There's good YouTube videos to help with getting to know how to use the different features of the phone. Over all it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Overdue Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from iPhone 7 to a iPhone 12 was a little intimidating, but much needed. After a few days of getting use to it, I love it and highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience was great, everyone very professional and kind. I would recommend your store and the new phones also. Service was great in all area, including help with cases for the phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12 pro, and I pad air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store personal was very helpful with my purchase, knew there stuff, had my items ready to go in no time at all, will being business their again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get”em

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The 5G network is lit works every where! especially in tunnels. Nice design, the phone I mean it’s just a upgraded iPhone 5. Looks & work great Get em

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales clerk that helped me to make my decision was most helpful and knowledgeable with the products. I highly recommend Bianca Madden as a knowledgeable and very courteous sales clerk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's iphone. Both her and I are very happy so far with them. It takes a little getting use to but on YouTube are some good videos on Iphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Iphone XR so that makes four in the family

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. I bought this one for the wife as I already have one. I also bought a 256gb model for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was an Android user before but now since purchasing my new iPhone 12 I’m very impressed with the quality and value of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DG review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    handled with care, arrived on time. love that it came with these benefits, definitely telling my siblings and friends to buy from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new phone for highschooler

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect new phone for our teen daughter, although maybe more than she even needs. But she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Worthy price :) I might upgrade for the pro as this size is the medium and I have big hands! Anyway you gonna love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phones, wife and I came back to apple iphone after a few years away and we won't leave again. This phone rocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated Phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my phone and it is great. Performance is great. Would definitely recommend.

    I would recommend this to a friend
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