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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 284 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the iPhone 12 mini 5G 128GB's compact size and excellent camera quality, with many praising its ease of use and all-day battery life. Positive feedback also highlights the phone's performance and appealing design. However, some users miss the home button and find the price to be a drawback. The 5G capabilities and ample storage are also frequently cited as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 284 reviews
  • Cons mentioned:
    Home button

    Rated 4 out of 5 stars

    Quality Phone that could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is just a tad too small for me, yet the full size version is way too big. I want something in between the two sizes. With no home button I am still getting use to how to use all the functions of the phone. I think I would have preferred to have a home button. The issues maybe more related to the apps themself, but I have some apps that will not close properly when running and I no longer have a home button that will exit the app. I have had to resort to holding the button and telling Siri to close the app/return to home screen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the mini!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched from PC to Mac so when I needed a new phone, I knew I wanted to switch to the iPhone as well. I had a Galaxy Note 5 for a long time and was starting to get tired of the giant size, so the iPhone mini was very appealing to me. Thanks to the amazing deal from Best Buy, I was able to buy the mini and upgrade the storage. Now I can always have all my music with me as well. I also love how this phone fits in my pocket!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size, Speed

    Rated 5 out of 5 stars

    Great Phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I transitioned from a slow iPhone 6 and this new phone is amazing. Speedy, great screen, awesome camera, and perfect size. Dry happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Size

    Rated 5 out of 5 stars

    A nice upgrade.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works as advertised. It is easy to use. The screen is very pleasing. Th smaller size fits well in a pocket. The new cameras are a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! I have had no problems with it. I’m on my phone a great deal throughout the day so obviously the battery will drain albeit a little faster. The color is amazing, the camera is excellent and it fits comfortably in my hand. I will say that you will definitely want to buy a case immediately after purchasing. I bought an Otter Box clear case for mine and it keeps the phone safe from damage. I scaled down from an 11 Pro Max and increased my data plan 128. Again, buy a case when you buy the phone and this is a solid Apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Size

    Rated 5 out of 5 stars

    Love my new IPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the size and quality of this phone. Screen is clear and easy to read, strong battery life, and everything works like a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a reformed android user. This phone is amazing. It’s super fast, easy to use, and fits perfectly for one hand use. So glad I switched.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Size

    Rated 3 out of 5 stars

    iPhone 12 mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, excellent graphics and camera. Gets hot with prolonged streaming based on my use of web, email and txting which I consider a little above average, that battery lasts 15-18 hrs. Seems to work quirky with some calls using 5G NW, the reception was at times intermittent. Had better luck using LTE instead. More than likely had to do with spotty 5G NW coverage. Haven’t tried it a 5G UW area. I’ll live with it considering I only had to pay the sales tax with the new account or add a line promotion, which I needed to do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size for one handed use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone 12 mini. Perfect size for one handed use. The squared off edges look nice. And the blue color looks great too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Great improvements over iPhone 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was leery about buying without much customer support due to covid virus but my iPhone 6 was having battery issues. Transferred data myself and everything went as it should. Love the phone with a longer battery life, face recognition. Solid feel and I really prefer the size of the mini as it fits easily in a pocket. I'm not a movie watcher or game player so this phone is ideal for my needs. Really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good, but …

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It feels about the same in my hand as the 6s I traded in. It’s smooth, light weight and contains dozens of “new” features I have yet to explore. One thing I dislike is the inability to unlock it with a fingerprint (touchscreen). I do not want to unlock it with facial recognition and later find my face on silly, childish social media. The need for AirPods is an unwelcome additional expense. Millions of EarPods will end up in landfills or worse.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, great size for medium to small hands, price hurts at first but then you get over it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abigail in the cell phone department was very knowledgeable of the product and the Verizon Plans that we were investigating. She was very helpful in transferring our data from our old phones to the new one. with the iPhone 12 mini and 5g the phone service is better at our home . This phone fits in my pocket more comfortable than the previous 10 that I had . Very pleased with this new size . I'm have some issues pairing devices to this phone which worked on my I phone 10 .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Size

    Rated 5 out of 5 stars

    iPhone 12 mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. Fits in your shirt pocket. Great camera. Fits in your hand comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    My Mini

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great phone especially for the size, love the size it fits perfect in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size, Speed

    Rated 5 out of 5 stars

    Rk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size to fit in a shirt pocket. Definitely faster than previous iPhones. Battery lasts longer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Thx Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this long but so far I am extremely happy with the iPhone. speakers are good sound good, pictures good screen excellent and the size is what I wanted coming from a first gen SE. It has taken a little while to get use to no button but no problems with that or some of the more common complaints I have read about the 12 mini ... I will update if issues arise!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Best iPhone in the last 9 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t liked an iPhone this much since my 5s. Since I’m not glued to my phone all day, the battery life is just fine. Small size allows it to fit in cell phone holder in my car without issue. This is probably as small as a phone should be while still offering a great viewing experience. Best Buy made the buying experience so easy compared to having to wait at a Verizon store.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, the camera is awesome and I like the size and the design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    easy transition to ios

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone; this is my first iphone. I thought I would have difficulty transitioning from another operating system but it has easier than expected. I like the new keyboard entry where you can swipe across the keyboard. The size of the phone is good too, easier to hold in one hand. The battery life has been good, I haven't had any issues.

    I would recommend this to a friend