Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $25.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 646 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 5.0 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the iPhone 12 Pro 5G 128GB's camera quality, screen size, and battery life, frequently praising its performance and ease of use. Many appreciate the sleek design and fast 5G capabilities, although some find the price to be high. The Face ID feature has received mixed reviews, with some users expressing a preference for Touch ID. Overall, the positive feedback on various aspects outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 646 reviews
  • Pros mentioned:
    Camera quality, Design, Processor speed

    Rated 5 out of 5 stars

    Awesome build! Awesome hardware!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real solid build. Love the quality feel in my hand. Snappy processor and able to multitask without a hitch. Great phone and great quality. Apple keeps pushing quality built products and I keep buying them for some reason. Love the new edges on this one too!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best IPhone yet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the 12 pro from the IPhone X and could not be happier. The camera on the new 12 pro is amazing and photos at night actually look good. It’s night and day difference I terms of speed and performance also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 12 Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have iPhone X before, in my opinion there is not too much difference. Battery lasts much longer, phone is overall faster, much better quality pictures. I will see in couple months how happy I will be with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    New iPhone.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had the phone a few days. So far I am pleased. Haven’t had time to explore it. The battery has lasted 24+ hours with normal use. 5g is fast! Photos are clear and sharp. I look forward to learning my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Oh Hell Yeah!!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh Ho Ho!!! I love this iPhone 12 Pro!! Man! It takes stunning pics and videos!!! Push a button and ask it does it! Wow!!! 5G too!! Screaming speed!!! The better to jam down some Aerosmith or Queen, Yes, etc

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    A huge upgrade from the iphone X

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone. This was a huge upgrade over my iphone X. The camera, performance, battery life, etc... were all leagues better than that phone. The pacific blue color looks great in my clear case.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Nice Upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from the iPhone 7 to the 12Pro - much needed upgrade. Takes great quality photos, faster processor, a tad bit bigger than my old phone but I like that Apple has gone back to the squared off edges.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!! Speaker is clear and loud. Super fast with very clear vivid colorful pictures it is light and very simple to figure out and use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great quality hardware, 5G Ok.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iPhone X, there were slight feature/hardware upgrades in the iPhone 12 Pro. Same great Apple build quality all around. The phone is sleek & light. The camera's night mode is great. It responds faster than my iPhone X and had double the memory capacity so I should be good for another couple of years. The 5G performance is lacking, but this is carrier dependent. I'm averaging 100 Mbps down and 15 Mbps up in SoCal; While its double the speed of my iPhone x (LTE), I expected more. If you have Verizon, you'll see faster 5G speeds than I'm getting. I'm not about to switch carriers, Verizon is not dependable while traveling, especially outside the US.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design, Screen size

    Rated 5 out of 5 stars

    A welcome return of the squared edges!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the look and feel of the squared edges on the iPhone 12. The slightly larger screen of the iPhone 12 compared my XS has been nice. The pictures I've taken have looked great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Loving my 12 PRO!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night and day difference from upgrading from the iphone X. Just feels like a premium phone overall. Taking low light photos especially in the dark is a gamechanger. From the Speed, Camera, Premium build. Couldn't be happier with my upgrade. with the promo $800 dollars off, was a steal. Just a smooth, beautiful looking phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    My new IPhone 12 Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features of the new phone. The camera takes very good quality pictures. It stays charged longer than my 8s plus and I like the clean look of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Switch to 5G

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to AT&T 5G for my old one. I felt this is more powerful of iPhone 12 pro. Faster, lighting and comfortable. And also this camera is professional too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighter, smaller and faster than my old Xr. The pacific blue is excellent. Takes great pics that will probably even get better as i learn the features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    My Gold iPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Fits well in the hand. Easy to use and screen in amazing. Enjoying the ease of access and it has a great camera with edit options.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Upgrade from my Iphone 6 Plus

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured it was time to upgrade. There is a lot of difference between the two. I got used to the whole plugging in my headphones to listen to music... but there is no headphone jack. Ended up buying the apple earpods... another $200 lol. It also didn't come with its own power adapter.. ugh. I also had to google how to turn on and off this phone because it was different from my old one. Other than that.... I actually love the phone. Its really fast.. it has some weight to it... and connects to my car faster.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New Her

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for my wife who was still using the XR. She is super pleased with the size, weight and performance of her 12 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I’m loving the design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone right out the box, I’m a huge fan of the iPhone 4s/5 flat edges. It’s easier to hold and grip the side bezel looks amazing. Finally the screen is better as well I’m able to view videos on YouTube in 4K. The 5g is very fast when suffering the web I also saw less buffering when watching 4K videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    iPhone 12

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, amazing camera, and super easy to use. The size and color are just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhones just work! Fast and responsive can’t go wrong with anything Apple.

    I would recommend this to a friend
Sponsored