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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 214 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the iPhone 12 Pro 5G 128GB's camera quality, citing its ability to take outstanding photos. They also appreciate the phone's size, design, and battery life, with many praising its ease of use and the inclusion of 5G capabilities. Positive feedback also highlights the device's color options and ample storage. Overall, customer reviews are overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 214 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Just buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the phone, camera quality is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sexy phone! Super fast speed! The “Mercedes” of phones!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new cameras, is the best phone ever. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it !!!! I had the iPhone 7 and was a good decision.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade, the camera is really nice on this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A PHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good and nice touch, white looking great and reach

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phone I own love the way it look and feel

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone fast!!!!!!!!!love it!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Fast. Reliable. The camera is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone and great camera. really liked it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love ❤️ my iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything on it is amazing the camera the software.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest phone I have ever owned. Camera ids phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best device ever bought super fast and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, great camera, fast delivery, dope

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty much like other iPhones the camera is awesome though. I haven’t played around with it enough yet though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major difference from the 8 Plus that I had. I was skeptical to upgrade due to the uneasiness if losing my home button. But, it took no time at all for me to adjust to not having one. The 12 Pro is very lightweight with a smooth touch and easy accessibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, have purchased my last 5 phones from Best Buy. Always been a great process and good customer support. Was a little upset with the process to get the phone connected to my service, was able to figure it out and all is well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, love the color, other than that it's very similar to previous versions

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrading a Cell Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sales Associate was great, but anytime dealing with cell phone upgrades we have always had a few little hiccups. The Sales Associate persevered and completed the upgrade process. The rating is not a five because cell phone carrier was having a special that the Sales Associate/Best Buy did not know about at the time and I had to call the carrier directly to get the special applied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have received iphone 12 from Best Buy several days ago, and we are very pleased with the online purchase. It arrived in time, and in perfect shape, no damages. I reccomend buying iPhone 12 from Best Buy, either online or from store.

    I would recommend this to a friend