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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 818 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the iPhone 12 Pro 5G 128GB favorably, particularly praising its exceptional camera quality, ease of use, and fast 5G capabilities. Many appreciate the phone's size and design, while some find the price to be a significant drawback. Positive feedback also highlights the battery life and ample storage. A few users expressed a preference for a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 818 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgraded to IPhone 12 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Pacific blue IPhone 12 Pro. Great pictures and videos. Apple products are the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Mostly similar to iPhone 11 Pro and xs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 12 Pro look good, I like camera. But mostly it’s similar to my old iPhone XS, even battery backup also same as my old phone, not seen much differences. I would have wait for next iPhone release.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this yesterday, wow what a phone. This thing has everything. As always Apple keeps getting better

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is amazing. The phone has all of the benefits of an apple product - which is what we wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an iPhone 12 Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an iphone 12 pro. There are tons of reviews so there's really nothing I can add except that it doesn't like to play nice with older wireless chargers that worked fine with the iphone X models we had previously. Of course, apple no longer includes a charging brick with their phones. Which I guess wouldn't be much of a problem, if their phones were backwards compatible with the same wireless chargers that worked with older iphones. But it's just another $30 for a charging brick, and make sure you get a USB-C for the new style of cables. Or spend a little more for a wireless charger. We've had good luck with the samsung wireless chargers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Like the camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPhone 12 Pro for my wife. She had an iPhone 8. She wanted the new iPhone with its camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iphone 12 pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big difference going from an iphone 8 to this one way faster response and more cool features camera is great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I cannot gush enough for the speed and class this device brings. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new IPhone the same great Apple product.enjoying the long battery life and sleek phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - iPhone 12 Pro 5G 128GB - Graphite (Verizon

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little bit on the high $$ overall nothing change from the X to the 11pro max but 5g has proven high speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! It feels great in the hands and the gold is perfect!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I have always loved iPhone. A little pricey but thats iPhone for ya.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! would highly recommend. Best Buy always helps me get it set it easily also

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great phone ... Great size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me awhile to get used to the smaller size after having Max phones for a few years, but now I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Bigger but camera is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a little bigger than expected. Also not as rounded as my last iPhone. I’m not completely happy with that. We wanted the upgraded camera so I wish the mini came with a better camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The battery life is excellent. would definitely recommend getting the fast charging block.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J.LONG

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASED A NEW IPHONE 12 PRO FROM BEST BUY ON 2/17/21. STEVEN WAS THE ASSOCIATE WHO ASSISTED ME IN SETTING UP MY NEW DEVICE AND TRANSFERRING ALL DATA FROM MY OLD PHONE. STEVEN ALSO SUGGESTED A NEW PHONE CHARGER AND IPHONE CASE. THE WHOLE PROCESS TOOK JUST UNDER 1 HOUR. STEVEN DID AN EXCELLENT JOB AND MADE THE ENTIRE PROCESS SEAMLESS. HE IS A CREDIT TO BEST BUY AND A PLEASURE TO WORK WITH. I THINK HE SHOULD RUN THE DEPARTMENT.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves her iphone, started with mini but prefers the screen size of the pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cosmetic change and 5G

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good update for Apple with adding 5G and changing the cosmetics back to the nostalgia of the iPhone 5/5S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5G and the iPhone 5 design nostalgia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good update for Apple with adding 5G and changing the cosmetics back to the nostalgia of the iPhone 5/5S.

    I would recommend this to a friend