Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 818 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the iPhone 12 Pro 5G 128GB favorably, particularly praising its exceptional camera quality, ease of use, and fast 5G capabilities. Many appreciate the phone's size and design, while some find the price to be a significant drawback. Positive feedback also highlights the battery life and ample storage. A few users expressed a preference for a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 818 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone, great cameras!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the iPhone X. The enhanced cameras are incredible. I’m happy with my phone so far!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    YOU SHOULD PROB WAIT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good and reliable phone. As someone who owned the 11 pro, I fail to see the major changes aside from the camera. But my 11 had a very poor lens and I often got a better photo with 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! It’s so classy and gorgeous. As far as how it work... well it’s Apple, nothing better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone! Love it so far! Love the more box look of it! It reminds me of the iPhone 5!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good than other iphone so I recommend my friends to try this, I am sure they will enjoy with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a amazing phone with 5g and I love the phone. Best phone and size for anyone with big hands

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    12pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using my new 12pro. What’s not to like . It has great features and easy to use .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Silv

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to iPhone 12 and love it . Love my previous iPhones also they’re easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    iPhone 12

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capabilities. I have a hard time trying to swipe up to clear running apps. Also, the larger size, although great for my eyes, is a bit cumbersome for my small hands.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Old dog learning new tricks.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Senior citizen graduating "up". I miss the home button. This will pass. Great camera, Volume and sound are much improved fro earlier models. Lots of new features to master.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gold

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Can’t believe I actually found one in gold. Had to travel a little but I got it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 12 pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts longer than XS love the colors Best Buy set it up for us. Great camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    great phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, especially the camera. Even better than the 11pro, although, I do wish Apple would stop increasing the size and weight. At least it's only a small increase from the 11pro.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fast phone with great display

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very fast. Holds charge for the entire day. Display is excellent. Love the blue color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish it was green.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone, what more can I say? I wish they’d released it in green again, but I like blue.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my phone! The picture quality is incredible. Super fast when connected to 5G

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice new iphone with good camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice new phone with a great camera. Nice trade in value for my old iphone from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    IPhone 12 Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my IPhone XR love the new IPhone 12 Pro pictures are great phone is very responsive

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone but only giving 4 stars due to the exorbitant price. Best Buy customer service was great getting all my info transferred from my old phone to my new one

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Not much difference in size compared to iPhone XR. Fast and speakers are nice.

    I would recommend this to a friend