Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 818 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the iPhone 12 Pro 5G 128GB favorably, particularly praising its exceptional camera quality, ease of use, and fast 5G capabilities. Many appreciate the phone's size and design, while some find the price to be a significant drawback. Positive feedback also highlights the battery life and ample storage. A few users expressed a preference for a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 818 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good and Expensive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. However, on the expensive side. Better if a couple of hundred cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgrade from iPhone 11

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from iPhone 11. Much better display. Camera is also much better. Great phone.

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 4 out of 5 stars

    Lots to learn on iPhone 12 Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning lots about this phone as it is quite different from my older iPhone 8 with a home button. I am slowly getting there but find it challenging so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the newest iphone and the blue color! Best Buy reps were helpful with the choice

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Go Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around device! Really like the camera and honestly the device overall!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    apple iphone 12 pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, can't say enough good things, great help from the Best Buy employee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband & I had shopped around for an iPhone 12 pro. After we had shopped around enough, I decided on my own that I would go to Best Buy to make the purchase. The guy at the cell phone counter was super--very patient with all of my questions; very detailed and thorough with his explanations. I'm sorry I can't remember the guy's name. But I would definitely recommend making a purchase at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this phone! Takes great pictures and the display is beautiful. Love the blue color!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    First iPhone

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great! The camera is even better. This is my first iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues would definitely reccomend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade by Apple! High quality resolution photos and slim model.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mm’mmm good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Awesome cameras. Haven’t had any issues, hopefully I never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad love the color. Had some problems getting all set up. But overall love the phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera best quality special when I move around the camera still take good pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched the iPhone 12 Pro thoroughly, with the help of Best Buy associates and online sources, before making my purchase. Once the decision was make, I ordered the phone online and it was delivered to me the next day and the activation was easy. While I am still learning to use the phone to it’s potential I’m thrilled with the quality of the phone and happy I made the decision to buy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera is the best upgrade

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Iphone. Works like all the rest of them. Camera is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing!!! The camera is more then amazing!!! Beautiful pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. It replaces an iPhone 7 and is much better! Love the camera!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the products I purchased during shopping experience are doing well. I’m enjoying my new phone & EarPods. I get several compliments on the case I purchased. Most of all and most importantly is the young lady who patiently helped me with every step and aspect of my purchase! She’s Definitely the reason I will return! She deserves a raise for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Superb iPhone 12 Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a nice im[provement from my iPhone 6S. I am glad that I waited for it.

    I would recommend this to a friend