Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 111 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro 5G 256GB's camera quality, its size and design, and the speed of its 5G capabilities. Many appreciate the phone's ease of use and the range of available colors. However, some users express concerns regarding battery life, citing instances of faster than expected drain and charging difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-111 of 111 reviews
  • Rated 4 out of 5 stars

    Overall good but audio issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am overall happy with my phone. But sometimes the audio has an issue. Video continues but there is no audio for a couple of seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone and just great. I Truly love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone!! The color is is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Apple always provide great quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the phone interview color I wanted. I did not have to wait a long time to get it. Pick up process was seemless too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12 Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected. Charging cable requires additional purchase of accessory to make it usable. Typical of Apple product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my wife

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is a nice phone. I like the style more than the previous one. It’s expensive but it’s apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to my new phone. But definitely from the old phone this is a worth it upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too expensive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always overpriced and Best Buy offers just a fraction of previous phone for trade.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this phone. I might reconnect my old 6S, it was old but is WAY better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with great camera quality. Not too big and not too small.

    I would recommend this to a friend
Sponsored