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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 111 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro 5G 256GB's camera quality, its size and design, and the speed of its 5G capabilities. Many appreciate the phone's ease of use and the range of available colors. However, some users express concerns regarding battery life, citing instances of faster than expected drain and charging difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 111 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not as great as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely have no idea how to reset the phone if needed. Just turning off my phone seems to be more of a hassle than it used to be. At times I miss being able to open my phone with finger print because Face recognition does not always work especially being a person with many looks and lighting seams to change ability to open the phone So I’m constantly having to type in the passcode , it is annoying. I don’t like the fact that it doesn’t tell me how much percentage my battery has , like my old phone used to. . . .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iphone. Great purchase. Good camera just wanted the red color and didnt have in store i choose the gold color

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    12 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone amazing display. Night time camera is fun. Activation was not as fun. Best Buy doesn’t not activate sprint lines.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    What’s not to love?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone makes me happy. I love how long the battery lasts and how quick it charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an 8 to the 12pro. It’s great so far!!! I got the gold one which is like a very light champagne color.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classy stylish slick look with an ever improving camera system and fast speed between apps! A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great for the everyday user. If you want to do coding and stuff it's not good for gou.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone and so far very happy with it. Changing from Samsung was no problem. After paying around with it, I find it easier to get to things. The screen and camera clarity are amazing. But to put things in to perspective. I switched from a Samsung S7. I'm sure I bought way more phone than I need but I will have it for years to come, especially at that price. Although they all seem to be rather expensive these days.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 12 is pretty cool. Nice color. Excellent camera. Love apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exciting features, great graphics and takes beautiful clear pictures!! Back on the IPhone team!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter Loves Her new Iphone 12 pro. The camera is amazing as well as the new features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so far. It’s everything I expected and more. I just had one issue at the beginning when the ringer didn’t sound. I had to restart the phone and it started working again

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Its fast and the quality is nice. Definitely worth buying

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iphone 12 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this thing is the main reason I purchased and I have not been let down!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple doesn’t again, have you buy a new phone! Faster phone getting in and out of apps!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Upgraded from an IPhone 8 so big difference! I love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone i’ve ever had! also amazing camera for those who love photography

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Great phone, good pics, clear view! Glad We upgraded!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it one week. So far so good! Love the new camera features!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. And good costumer service. Phone takes awesome pictures.

    I would recommend this to a friend
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