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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 111 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro 5G 256GB's camera quality, its size and design, and the speed of its 5G capabilities. Many appreciate the phone's ease of use and the range of available colors. However, some users express concerns regarding battery life, citing instances of faster than expected drain and charging difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 111 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I upgraded to the 12 Pro from the 6, so it like discovering space. Lol. It a great phone and I recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this if you have a iPhone x or anything. Really not worth it because it’s practically a redundant purchase. I’d wait for a massive change. How do we still have a notch in 2020

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone!!!!! Any charge I’ve had to adapt to are upgrades and the transition to this phone was effortless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hopefully it’ll hold up unlike the last iPhone I had the speaker was ruined after two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome iPhone 12 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 12Pro is awesome! Love the blue and the clear apple case. Super fast and the resolution is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 12 Pro!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous phone overheated, I was hesitant to upgrade but I am so glad I did. Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I just received it, had a hard time activating it, but now I am enjoying it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for an upgrade, I haven't had any problems with my new phone and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and very easy to use this iPhone. To me the battery last longer than previous iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get $2000 worth of camera technology for the price of this phone. Pretty awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great size it’s an iPhone what more can you say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple rocks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Apple hits a home run. Fantastic phone and incredible technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sons best phone to date

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my youngest son, he cant stop raving about this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is an excellent phone. It is very cool and it is also very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought tis phone for my grandson he really love this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best IPhone so far. One of my best investments for this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new phone. It works perfectly and looks nice!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh, it’s not worth $1,000 or better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least on sprint network, this phone is NOT better than the IPhone 7+ that it replaced. Longer to get texts, many messages fail to send, games like Pokémon constantly lose connection, streaming services like Sirrus constantly lose connection temporarily and it’s worse when connected to not-at-home WiFi like at stores that offer it. It’s also smaller, $1,000 for a phone with smaller screen, had I known at purchase, I’d have stayed with my 7 or gone galaxy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever period. Great look and better pe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone ever period. Great look and better performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BUy through Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been wonderful to use. the best part is not having an extremely high cellphone bill because I bought it through best buy

    I would recommend this to a friend