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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 413 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 5G 128GB's exceptional camera quality, large screen size, and impressive battery life. Many appreciate its ease of use, sleek design, and fast 5G capabilities. Positive feedback also highlights the ample storage and strong performance. While some find the device expensive and heavy, the overwhelmingly positive reviews focus on its superior features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 413 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Big screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Perfect for people who want a large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures and I love the new style. Great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new phone it takes nice pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone the camera quality is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my 12 pro max!!!! The camera is AWESOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My IPhone 12 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it is really nice and it looks nice !!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone. I highly recommend!...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and easy to use. Better than expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My experience with the device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. What i would love more if the volume was a little higher. While in a public environment I can barely hear aside from the phone is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've basically buy an IPhone every Year. This I have to say is one of the best ones I've ever purchased. It's also the largest phone I've every own. I like the security that Apple provides. Any phone can be hacked, but Apple products makes it very hard to break. That's way I'm an Apple user.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Sup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good phone by apple’s but as price goes up they take out few item from the box like wall charger and headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Compare to 11 pro max - disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From. An 11 pro max to the 12 pro max I will say this was not worth the upgrade. Too hyped up for little results. 5G made no difference to my calls. I actually think Apple program phone to require Apple earbud headset or you find there are delays in transmission even when talking to someone who had another iPhone 12 series. They had the same problems too. Camera is def upgrade but I would not have upgraded for camera.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new phone! It is very classy and elegant looking and the gold color is perfect and more cream colored than gold which I love! As for as specs I'm not a huge camera user and everything else is pretty much the same-this was an upgrade from the Iphone 10s Max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made the process super easy! I got my IPhone right away, everyone was really helpful with my first big purchase on my own. The phone is very nice and easy to use. I’m grateful I did it with them. My phone has no issues and neither does my service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is wonderful. Christopher Stringham was very very helpful and it's honestly the best experience I ever had at best buy. That guy needs a raise!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service with Colin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin was very professional, helpful and patient with our questions. He knew the process well, communicated steps with us as going from the old phone to the new phone, including billing and transferring data from old to new. Love the new phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device amazon screen. camera is awesome. Love the iPhones and always recommend it as its easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone nothing great and expensive. Had to replace my X because it broke

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All positive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time buying smart phone thru Best Buy and they were just the best. Went from Android to I phone and they were So helpful. Spent as much time as needed with all my Questions. They keep everything very clean there. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great pictures

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the phone, fast response and amazing pictures. Battery life is horrible.

    I would recommend this to a friend