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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1107 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 12 Pro Max's excellent camera quality, large screen size, and impressive battery life as significant strengths. Many also appreciate its ease of use and stylish design. While some find the phone heavy and expensive, positive feedback on performance and 5G capabilities outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,107 reviews
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    GREAT PHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. nice clean and clear screen. faster than my iphone x and the camera is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 12XS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera in this iPhone. The battery life is also much better than my previous iphone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Iphone 12 pro max

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones. I love the picture quality and the big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly bigger than the 11 which is nice. Camera is absolutely amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smoothly and the battery lasts about 2 days with regular use. Great camera and video.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good phone is much faster then my old iPhone XR battery seems better too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!! One of the best iPhones yet! Beautiful camera and perfect screen sizes!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera and I am not even a photo person. Speed is absolutely fabulous.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Camera is amazing. It is not too big or clumsy at all. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    iPhone 12 Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Update to the iPhone 7 Camera is incredible and I love the Max size.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very nice IPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple quality iPhone. Very nice camera and love Apple products. It is quite expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The latest IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but, not a big difference in features, from previous model. The big improvement I see is the camera, with its crystal clear pictures, looks very professional. Now also, we will be able to face time with android cellphones users. The phone is sleek and very good looking, but it gets a little heavy, once you add that phone case. It is still a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a 4-yr old iPhone 7 Plus. This was a good upgrade. Love the large screen and the clear display. The stereo speakers are nice, and the folks at Best Buy did a wonderful job transferring all our apps, pics and messages from the old phone. Overall this was a great purchase experience for a terrific phone. Hopefully, this one will last 4 to 5 years before we have to replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Over rated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone 8 Plus so I was a few phones behind. I was not going to upgrade but the specs on the iPhone 12 pro max was way better than my current phone. I was excited to play with the camera and see how much faster it was compared to my old phone. To my surprise the only thing I noticed was the camera and maybe a little less buffering on apps. I absolutely do not recommend this phone at this price point. I’m thinking $700. Very disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    I brought this for my girlfriend and she loves it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iphone 12 pro max is wonderful and big. The camera is also wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    i love this phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, good battery life great durability as well as sleek design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service Reps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the phone - I need to learn all the features of the camera. More importantly, I would like to commend the staff that assisted me - J.J. and Josh at the Maplewood store. They gave, by far, the BEST customer assistance I have ever received at any store! The time they took to work with me and their patience has to be commended!! Professionalism, personality and patience - thank you team!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Love the look. Love the screen size. Much faster than my previous phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. The camera is great I like the bigger screen. Enjoy Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    impressive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from iPhone 8 to 12-Max, like the battery life and overall perforfmance.

    I would recommend this to a friend