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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1107 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 12 Pro Max's excellent camera quality, large screen size, and impressive battery life as significant strengths. Many also appreciate its ease of use and stylish design. While some find the phone heavy and expensive, positive feedback on performance and 5G capabilities outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,107 reviews
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Iphone 12 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I finally upgraded from an iPhone 7, it was time. I was waiting for the 13 but when I lost my 7 had planned to get the 12. I decided on the 12 Pro Max because of the bigger face. I’m getting used to the weight but love the larger face. If I have one peeve, it’s that I miss the button. It’s not easy to close open apps as you have to hit and move up exactly in the right place to see the open apps. I’m still learning other features such as the camera but think I’ll learn to love it. BTW...the sound quality is amazing...didn’t realize how bad it was on my old 7 as it aged. Don’t really understand the 5G concept. Didn’t compare other phones but since I’ve got a Mac and IPad I won’t change from the Apple family.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is phenomenal. The size is perfect. I thought it might be to large but that is not the case. Gaming, watching videos, taking pictures etc is flawless. Everything just works. I wouldn’t hesitate to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Best iPhone yet!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, best iPhone yet. The flat edges and screen glass are welcome, I never did like the curved edges of the previous devices. Super fast, 5G, great camera and lighter than my 11 Pro Max. What's not to love?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone and this one does the trick. It’s large screen is easy to read and the added features make it the best one yet. My only comment is that the phone can get hard to hold on to, so I recommend a case.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone, to put it simply. The graphite color is classic and classy. Love the straight edges and it makes it easier to hold the phone. Camera is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this iPhone a lot. It’s a little larger than what I am use to but it faster than the last iPhone I had. It takes nice photos for a camera phone. The blue is a nice color. Simply marvelous

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally made the switch from Samsung Galaxy Note to iPhone. I’m so happy with my purchase and the color of this phone is beyond beautiful! It’s much easier to navigate through this phone and the camera quality is amazing. I’m rating this only 4 stars because I’m disappointed that Apple did not include headphones and a adapter with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Superb” is one word to describe iPhone 12 Pro Max. The size makes it easier to read text and view pictures. Pictures are crystal clear. It is worth upgrading from any model except iPhone 12 Pro Max.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 4 out of 5 stars

    Not huge differences from the 11, but noticeable!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone. Cant believe it doesn't come with a charging block anymore. The galaxy line has a better screen resolution and refresh rate, but the iPhone 13 is supposed to be better than the galaxy line up. Faster then my 11 Pro Max, camera might be a little better. Not huge differences from the 11, but noticeable!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    best iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone ever size durable best camera. Still expensive

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to Iphone but not to iOS, have a iPad Pro, so it was easy to pick up how to use. I'm a long time Android user. The biggest difference I can see so far is you must pay for so many things, like ringtones, whereas I could just select a bit of music on my Android and make it my ringtone. I do like the little things that pop up at odd moments. For instance, someone sent Congrats and my phone screen popped with confetti. Controls are a little different. Some of the displayed items on my Samsung, I do miss, along with the always displayed clock screen even when not in use. Overall, I'm still up in the air which I prefer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great iphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone. Been iPhone users for many many years. Best Buy did a great job transferring everything over from my iPhone 10. Takes great pics, Battery Life is Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible overall capabilities. Cameras are superior, including ability to do panoramic shots. The phone is fairly intuitive and easier to learn how to use it properly.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time owning an IPhone and I have to say, after 3 weeks, I’ve finally adapted to and grown to like it. Only downfall and I always thought this as my kids have always had IPhones, is the messaging. I missed messages one day from my son to pick him up because I was out and about with no WiFi and I don’t leave my data continuously on. He called me after I didn’t respond but it still caused some delay in me picking him up in a timely way. I just don’t get why it has to be that way. Androids send and receive messages and pictures with or without data. It’s a good size but with the additional price as well. But if it lasts 2 1/2 to 3 years it will be worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone and finally picked the iPhone 12 Pro Max. I thought it might be to big but it's perfect. The camera takes great pictures. Easy to use and set up yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. The camera is amazing, i really wanted a bigger phone then my old one and was worried it wouldnt fit in a pocket but have not had any issue with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhones are the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone 12 Pro Max! Apple continues to be the leader in cell phone technology The look, the feel of the phone is second to none. And the camera is absolutely amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Geez another phone?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably my 200th iPhone purchase in the last two years for my wife. Not because she breaks them but because she likes having shiny new things and being boogie (or is it bougie?). I wish Apple would stop releasing new phones every year! I’m still using my dad’s old bag phone from the early 2000’s. Yeah, it’s bulky, heavy, and has no games or videos but it can take a beating! I mean I’ve run over it, dropped it water, used to stop a raging, hormonal bear of a chihuahua. I still have the scars but the phone doesn’t. Well my wife loves her iPhone MMXXI. Especially, the camera. Every dang time I turn around she has my child dressed like she’s on the cover of Vogue and they are taking selfie’s. If I’m luck in the next few days Apple will release their MMXXII edition and I can maybe afford an iPhone 4...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Iphone12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’ve only owned the phone for a few weeks now and everything about it seems good. The phone is so fast and easy to use that I rarely use my home computer now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Iphone 12 Pro Max. Had a little over a year now and still love it. Great size. Takes excellent pictures.

    I would recommend this to a friend