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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1107 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 12 Pro Max's excellent camera quality, large screen size, and impressive battery life as significant strengths. Many also appreciate its ease of use and stylish design. While some find the phone heavy and expensive, positive feedback on performance and 5G capabilities outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,107 reviews
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, cameras clear, faster speeds. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is has a really great design. Best phone yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Cant wait to take pictures. Love the color

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Perfect device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed, build quality, ease of use, and speakers are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it buy it its and i love it so you should love i had to buy a separate block for my charger but its great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best phone of 2021

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome looking phone, awesome camera and awesome battery

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Iphone 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera Good screen Fast charging Great phones

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    fantastic phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 12 pro Maxis super fast great pictures !!I love it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPhone 12 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone , waiting for 5 g in my area . Nice size

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    better phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, reliable, good camera quality, graphics,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    iPhone 12 Pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to use,pictures are phenomenal and camera is easy to use too. A bit pricey but what phone isn’t any more

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great phone. Some drawbacks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to use, the first one I purchased had to go back because it was defective. I’ve had my replacement for going just under a month and they seem to have resolved a majority of the issues. Battery life is great with moderate use. Researching and streaming music most of day. Quick and very responsive. It’s almost too big tho definitely get a case with a pop grip or ring on back helps tremendously.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Pro Max review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is absolutely amazing no complaints whatsoever camera quality and features are very much on point glad Apple went back to the squared off edges as well hope it stays around for years to come. In the further I would just hope they shrink the notch but other then that love apple and this iPhone 12 Pro Max

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Go big or go home. Get the 12 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an upgrade to my iPhone 7+ which although was still performing well it’s battery wasn’t lasting and needed a replacement. Instead I decided to just upgrade. Face ID works better than expected. Display is beautiful. Battery lasts all day with a decent amount of use. Great device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Incredible iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about the phone. The battery strength is incredible. Literally the only complaint is that it only come with the wire. No block to plug the wire into the wall which is kind of silly in my opinion. But then again, if you pay $1100 for a phone. Why not spend the extra $19 for the block.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best IPhone ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality Iphone yet. The screen is made of OLED and looks razer sharp just like my Best Buy purchased LG OLED TVs. Also cant believe how much better is the sound quality from the speakers....great when watching videos or listening to music. Best Camera and video package on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. I like the bigger screen and things but its not very fast compared to my 11 pro max. Good camera

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone, great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so much. Feels like a different enough phone from my previous iPhone X, and they had a great incentive to get a 12 with my trade-in. The saleswoman who helped me was SO helpful, and the overall experience of buying this in-store and having them set it up for me was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger isn’t always better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. If I had to do over I would’ve chosen the 12 Pro because the max is slightly bigger and doesn’t fit my (female) hand as comfortably. Bigger isn’t always better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, my wife loves it. Probably never take full advantage of the camera quality, but good to have anyway. We are with Verizon, and I was very pleased how easy it was to upgrade our existing phone, through Best Buy. They did all the work, and made it a very easy process. Recommended

    I would recommend this to a friend