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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1107 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 12 Pro Max's excellent camera quality, large screen size, and impressive battery life as significant strengths. Many also appreciate its ease of use and stylish design. While some find the phone heavy and expensive, positive feedback on performance and 5G capabilities outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,107 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Get this phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. I was still using an 8plus, so this is better by leaps and bounds. And the camera? AMAZING. Getting used to no home button was a challenge for about a day. I recommend it!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my new iPhone 12 Pro Max!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this iPhone 12 Pro Max and I’m one week in and so happy with my purchase. As soon as I’m out and about more, I’m trying out all the new things on the camera. Best Buy never disappoints!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New iPhone 12 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new iPhone 12ProMax. It seems to be somewhat faster and I am able to continue using my online banking that I lost the ability to do on my iPhone 6 Plus due to the inability to download new software.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    From iPhone 6 to 12 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my 12 Pro Max. Seems to pick up WiFi with easy. Love the camera quality. Wish I could remember the the young woman's at Best Buy in Leesburg, Va. She was very helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your typical iPhone, honestly nothing too special about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched to iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is soo nice.... I switched from android to iphone to play games with my grandson... it does take some getting use to ... but the some of the features that it has I really am excited about

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing iPhone 12 Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the phone and enjoy everything about it and I’m glad for my purchase definitely worth the money. I enjoy the size and screen ratio is amazing, great with gaming, media, movies, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Verizon 5G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure if I wanted to upgrade from the 11 Pro Max. Found out Verizon had 5G in my area so decided to buy it. If you live in a city where 5G is supported I recommend you upgrade. Won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone 12Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a Samsung Galaxy to an iPhone 12 Pro Max. I haven't learned everything about it yet but am very happy with it so far. It was easier to get used to than I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woa 12 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple did it again. Those that already had the 11 may not notice huge differences but I was upgrading from an 8 plus and this is a tremendous improvement. Performance and ease of use are as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I love the easiness of the iPhone. The color is what sold me. I love this blue over the new shade of blue with the iPhone 13. iPhones are the best

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice phone and nice color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phone and nice color, it is easy to use. unlocking it with a mask is still something iPhone needs to work on, waiting for the release of the easy unlock with the apple watch near by.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ruth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, easy to use, 5G, fast connected to internet

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    IPhone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! Worth the $300 to upgrade to the largest screen. Not overwhelming at all. Only drawback is this line of phones requires all news accessories from brick, to the car charger.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Improved Camera over IPhone 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an IPHONE 11 and traded it in primarily for more storage space and the camera on the IPHONE 12 PRO. There are improvements on the upgraded camera and I'm glad I made the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the texture and the quality of this phone versus the other versions. The battery life will literally last all day even a day and a half which we know other iPhones don’t.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Larger phone than used to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Because it is a little larger than my iPhone X i needed to get used to the lager size. With a bulky case it is to large but with thin case it feel much better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. I thought the size would be an issue, but it's not at all. It is making my iPad expendable. The camera is fantastic, and the 5G speed is lightning fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a new phone and I decided to pick this one up in the Pacific Blue colorway and it is the best phone I've had ever. Since blue is my favorite color, I love this phone even more

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new iPhone 12 pro max! Superb camera! Does seem kind of silly to no longer include a charger block for the price of this phone!!!

    I would recommend this to a friend