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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1107 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 12 Pro Max's excellent camera quality, large screen size, and impressive battery life as significant strengths. Many also appreciate its ease of use and stylish design. While some find the phone heavy and expensive, positive feedback on performance and 5G capabilities outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,107 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone I’ve ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The size is perfect, the camera is amazing with a tone of new features like looping photos and night mode. No complaints, this phone is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy as Lark

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it couple of days for it was a back order but I’ve been apple person for awhile left an now I’m back it’s great so far and hope to keep enjoying this will be the phone to keep

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great mobile phone. Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 12 Pro Max is an excellent progression from my previous iPhone 8 Plus. I love the enhancements and Best Buy has always been great to deal with in our mobile phone upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 12 Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iPhone 12 Pro Max 5G 128GB cellphone in graphite on the Verizon network seems to be everything it is advertised to be. So far I do not have any complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so much more than previous iPhones. Perfect size & quality of photos is unbelievable. So many extras. I will definitely recommend it to other iPhone owners.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Iphone 12 Pro Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself is great, though pricey. BestBuy did a great job with the trade-in and helping me get everything set up and transferred. Easiest swap out of an iphone for me ever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    No issues to date!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with the iPhone 12 Pro Max throughout my time using it! The battery life is wonderful, and I haven't experienced any issues or delays in use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my iPhone so far! It feels good in my hand and the camera quality is great! Can’t wait to explore more with my new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new things that my Iphone can do. it is just incredible and worth the wait. I can even talk in the car without pushing buttons its great. Siri can do it all for me.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Large Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the jump was minimal, I upgraded from an xs max to a 12 pro max and the differences are still very clear and is a good recommendation for people who like bigger phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time using an apple phone I find that the phone works well and becomes a very useful device in my daily life. Just scratching the surface what the phone is capable of

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgraded from iPhone 8

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Upgraded from iPhone 8. Apple knows how to make products. I only charge it every 3 days. But I also don’t play games much or nothing, just music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son. He had the space gray phones up until now and wanted a change. He loves this new gold color! And of course he loves this phone and anything Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I just love my iPhone 12 Pro Max, Blue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been as excited about a mobile phone or iPhone as I have been with Apple's iPhone 12 Pro Max. Exceptional everything, sound, vide/photos, speed/processor, size.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You already now what you're getting with this. The new GOLD tone is amazing. Quality is great!!! Not to much different from the 11 but I love the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great flagship phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a really cool color scheme. Holds up well even next to the iPhone 13 also. Camera is fantastic, would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The bees knees brothaaa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dam this phone is amazing heheh apple really stepped up their game! If you don’t have a 12 pro max then you slacking!!!!! Just missing out on a great phone experience!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Larger screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone. I started a new position where communication was more email focused. I needed a larger screen than my iPhone 11 Pro. The 12 Pro Max was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great for my use. I need to take photos for my work and the camera on this phone is incredible. I previously had the 10 and this is definitely an upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very satisfied after upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Upgraded from the iPhone 11 Pro Max (both on Verizon) and have been thoroughly impressed with the quality, value, and aesthetic of the 12 Pro Max!

    I would recommend this to a friend