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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1107 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 12 Pro Max's excellent camera quality, large screen size, and impressive battery life as significant strengths. Many also appreciate its ease of use and stylish design. While some find the phone heavy and expensive, positive feedback on performance and 5G capabilities outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,107 reviews
  • Rated 5 out of 5 stars

    Not awkward

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid the larger size would be awkward, but it is not. I moved up from a 7 plus and this phone actually is more comfortable to hold and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IPhone yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an IPhone 6+ to the 12 pro max and will say it is like going from a Ford Falcon to a Mustang Shelby 500. Load times are almost instant and videos are much, much more sharper.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    super faster

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelente i love it fast velocite and great sise for my

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone with lots of cool features, I particularly liked how you can set it up to take screenshots by tapping at the back of the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is okay. Not really anything special. Just needed a new phone since my previous iPhone stopped working due to the battery dying. Apple products are way overpriced in my opinion. But I bought another one so that I can FaceTime with my grandkids.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Promax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to update our phones so we purchased the iphone12promax. We are very pleased with our phones. The salesman was very knowledgeable and answered al our questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Works good so far. Still works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is amazing phone overall and I would recommend it indefinitely but only if you’re upgrading from the iPhone X and before. If you have the 11, you’re not missing out on too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 2 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from an iPhone 6...Still in the process of learning how to use it's advanced technologies. Being a "senior", the larger screen is a huge plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color. Is gold on the side and it look like beige rest of the phone. The wire is inside the box. You just need to purchase box for my the outlet, and is not a USB cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 ProMax

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone, not much different then the 11 pro max besides the screen being clearer. Cons apple went back to the square phone unlike the 11 which had the rounded edges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY IPHONE 12 PRO MAX I WAS WAITNG FOR THIS BABY TO COME OUT A LONG TIME. AND IT USE IT FOR SO MANY THINGS!! CANT WAIT TILL THE NEW IPHONE COMES OUT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone worked amazing, I did have a few issues getting it connected however staff worked quickly on getting it resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12 Pro max ....it’s big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone X. I knew what I was getting but if you’re paying this much for a phone you’d expect a power adapter. Other than that I’m happy with this 12 pro max.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I’ve waited a while to review it. The only bad thing I have to say about it is that I seem to always have to restart my phone after coming out of a dead zone. My other phones would get service soon after coming out these places, but that’s not the case with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly 5G Capable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a iPhone user, but the problem seems to be on the last two that I've owned have clunked out after 2 years. Hopefully this will last a little longer. So Far So Good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself has a learning curve greater than my 7. The tips that apple sends are very helpful as was the help I received from the sales person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute best iPhone I’ve ever owned...the capabilities are endless and I totally recommend this gorgeous phone to anyone looking to buy one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 promax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone size is awesome! The color is beautiful. Easy to navigate iPhone being a Samsung user before. First time going to iPhone and the experience is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone12 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone with lots of features. Best Buy helped me set up the phone and guided me through the rebate process for my Android.

    I would recommend this to a friend