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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1107 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 12 Pro Max's excellent camera quality, large screen size, and impressive battery life as significant strengths. Many also appreciate its ease of use and stylish design. While some find the phone heavy and expensive, positive feedback on performance and 5G capabilities outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,107 reviews
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It so pretty! It seems like it’s going to be more durable too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New I phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the new phone service was great. Always buy from BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The build quality is beautiful. So far everything is running smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in on time. Not cracked or damaged. Packaged well. Ease of purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Best phone I have ever had I want to see out in red next..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new iPhone. I had an iPhone 7 plus and this was a major upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, first time buying a iPhone but I wasn’t disappointed at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best set of beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome!!! Best service I’ve ever delt with, I’ll for sure come back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! And the transfer and set up with Best Buy was so easy!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Android users beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been an android user for life, my transfer to an iPhone has been a big event! Not without some of the same frustrations due to my inability to smoothly navigate into a new device. Without being able to physically access the ‘Genius Bar’ I have invented a new vocabulary to share with feeble attempts to figure things out. You tube may be the answer for others, but I am tactile and need someone sitting beside me to watch how things are done. Hoping things will improve with experience....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to do the online purchase without worry or hassel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! Does more than ever. Apple phones are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Too Expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well; large phone; I don't like the swipe feature you need to use to shut an application down. Not user friendly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is the best phone. Best Buy has great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++++

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone nice feature and lets hope it doesnt shatter like most iphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12 graphite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smooth service is excellent and operating system is the best I had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade choice but no stock available

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my phone but there is no stock available, and I was advised I need to wait 3~4 days after confirmed. This is what I could compliant for purchasing this order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone across the board, but 5G seems to be draining the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 12

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this phone, never let me down, very durable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Switched after years of Android use, couldn’t be happier

    I would recommend this to a friend