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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1107 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 12 Pro Max's excellent camera quality, large screen size, and impressive battery life as significant strengths. Many also appreciate its ease of use and stylish design. While some find the phone heavy and expensive, positive feedback on performance and 5G capabilities outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,107 reviews
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent great. Excellent. Great. Excellent. Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple i phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You were very helpful with setting up my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone and I would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best iPhone i ever had , beautiful design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and a great knowledge of the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone, what all do you really need to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone was great and the fast service was on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Best Buy had it when Verizon didn’t!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone12

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent........................,,...............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is perfect size and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nagy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phones and best place to buy phones i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone ever really love it coming from XS max

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have service with Verizon and I’m in a dead zone. I have a network extender but it doesn’t seem to work for 5G. That has been a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble with my sim card not being detected. Haven’t been able to take it to apple because they have been close.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to much different from the iPhone XS Max. Only thing different I feel is the camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple 5G network for the first time is really nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple 5G network for the first time is really exciting and hoping this will be a good customer experience with network coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Sparks Happen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my 6S I think it was a waste of money the only real difference is Face ID and maybe a better camera. It is bulky and heavier does not fit all the way into my pockets making it easier for someone to steal it. I should have went with the smaller phone. Way too much money for what it is.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Place - Horrible Apple Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchasing and receiving from Best Buy was great. However the phone it’s self is very very poor. Some parts don’t work properly. It lags and a lot of things don’t load. The phone it’s very hard to use when nothing saves and forecloses apps constantly. Wouldn’t recommend buying this Apple iPhone itself. Definitely a different option from Best Buy would be fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    smooth purchase of phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase went smoothly. very helpful personnel at store. have used best buy for all my phone purchases because of this

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a Leap Year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this iPhone because my iPhone X’s battery life lasted less than 3 hours. It’s a great phone but there’s not much different that actually matters. It’s expensive and the exclusion of accessories affected my rating. While the phone is good, you’re buying everything so it would be unfair if I gave it 5 stars.

    I would recommend this to a friend